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Claremont Toyota - Service Center

Claremont, CA

4.4
3,069 Reviews

3,069 Reviews of Claremont Toyota - Service Center

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June 17, 2024

Estoy muy ,muy agradecida con la señorita Amanda y con su supervisora ,tienen mucha disponibilidad para ayudarnos en nuestras necesidades.Muchas Gracias. More

by MONSERRATMONKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Claremont Toyota responded

Hola MONSERRATMONKA, gracias por compartir tu experiencia positiva con nosotros! Estamos encantados de saber que la señorita Amanda y su supervisor pudieron ayudarlo con sus necesidades. Apreciamos sus amables palabras y esperamos poder servirle nuevamente en el futuro. Saludos, Equipo de Atención al Cliente guestrelations@claremonttoyota.com 909-625-1500

June 14, 2024

Luis was very helpful in explaining the issues/recals with my Tundra. He was attentive to my frustrations and extended his honest help to ensure i left satisfied. More

by GOMEZANDY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 17, 2024 -

Claremont Toyota responded

Hi GOMEZANDY2, thank you so much for taking the time to share your positive experience with Luis! We're thrilled to hear that he was able to assist you with your Tundra and provide excellent customer service. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 14, 2024

Super happy with the service! Everyone was so attentive, especially Jay who helped us complete the deal within a couple of hours. He was extremely helpful, knowledgeable and made More

by MSGMORALES13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Claremont Toyota responded

Hi MSGMORALES13, we are thrilled to hear about your positive experience with Jay! We pride ourselves on providing excellent service and are glad to hear that he was able to assist you efficiently and effectively. Thank you for recommending us to your loved ones! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 14, 2024

I am writing to express my disappointment with the recent service appointment for the van. This was my second visit to your dealership, and unfortunately, it did not live up to the positive impression I had More

by prolinepeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Jun 17, 2024 -

Claremont Toyota responded

Peter, This cannot happen. If a guest is going to wait this long, they must be provided with updates and informed about the status of their repairs. When you have an opportunity, we'd like to learn more about when you stopped by for these repairs, so we can look into this further and address this with our team. Please contact us at your convenience. We hope to hear from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 12, 2024

Excellent customer service. Very nice facility, completely satisfied with all of my contact with this dealership. More

by JOANN.GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Claremont Toyota responded

Hi Joann, thank you for sharing your positive experience with us! We're thrilled to hear that you were satisfied with our customer service and facility. We strive to provide top-notch service to all of our customers. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 12, 2024

Love this dealership! They are professional, customer driven, reliable, timely and easy to work with! More

by LRHANSEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Claremont Toyota responded

Thank you so much for your kind words, LRHANSEN3! We are thrilled to hear that you had such a positive experience with our dealership. Providing exceptional service to our customers is our top priority, and we are delighted that we were able to meet your expectations. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 12, 2024

All good series and great staff but wait img time too long and need transportation to drop off and pick up for my ride More

by MEIHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar armar
Jun 13, 2024 -

Claremont Toyota responded

We appreciate both your patience and your feedback. We'll be sure to take this into account, as it's important that we are accommodating our guests and doing so in a timely manner. We hope your Toyota is treating you well and we look forward to seeing you here at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 12, 2024

Luis Macias was perfect: knowledgeable, great communication, friendly and always helpful. We will definitely return to have Luis service our cars. More

by D.H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Macias, Service Dept.
Jun 14, 2024 -

Claremont Toyota responded

DH, Luis is a great asset to us here and we can't wait to share your positive feedback with him and we can't wait to see you here at your next visit. Until then! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 11, 2024

Friendly and informative service people Done in a timely manner. Nice waiting room and free water !!! More

by CLJUNKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Claremont Toyota responded

Hi CLJUNKER, thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service team and enjoyed our waiting room amenities. We appreciate your business and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 11, 2024

Was helped quickly and issue was resolved. Thank he sales team and shop were very professional and helpful. More

by SOR726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Claremont Toyota responded

Hi SOR726, thank you for your positive feedback! We're glad to hear that our sales team was able to assist you promptly and professionally. If you ever need further assistance, feel free to reach out. We appreciate your business and hope to serve you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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