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Claremont Toyota - Service Center

Claremont, CA

4.4
3,069 Reviews
Call Service Center (909) 542-1828

3,069 Reviews of Claremont Toyota - Service Center

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June 21, 2024

After waiting 30 minutes for my long-term service adviser, Ms. Candace take care of my required service. More

by HFARZAD
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Claremont Toyota responded

Thank you for sharing your feedback about your experience with Candace and our team. We're glad to hear that you received the service you needed. We appreciate your patience and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 20, 2024

Great service, the wait time is not that bad if you want to wait while your vehicle is serviced. Olive is the best advisor. More

by RATPACKAD73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olive Vedoy
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Jun 21, 2024 -

Claremont Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that Olive provided excellent service. We appreciate your feedback and look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 20, 2024

The dealership is good have a great sales team. Booking the appointments is easy and people were understanding and friendly. More

by HA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Sharkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hany Gaied
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Saad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Sarofeem
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gendy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Claremont Toyota responded

Thank you for sharing your positive experience with our dealership! We are thrilled to hear that you found our sales team to be great and our appointment booking process easy. We strive to provide excellent customer service, and we appreciate your feedback. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 19, 2024

They do a very good job in taking of my car. The service reps maintain history and good recording of the service performed and what to lookout next visit. More

by BERT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil tarin
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Jun 20, 2024 -

Claremont Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service reps and that your car is well taken care of. We appreciate your feedback and look forward to your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 19, 2024

This dealer is so different from another local Toyota dealer as far as service goes. They are honest and will not encourage you to get additional services done if they do not believe you need it. As some More

by MIRANDABEATRIZ80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar V, Ozzy
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Jun 20, 2024 -

Claremont Toyota responded

Hi Miranda, thank you for taking the time to share your experience with us. We're glad to hear that you appreciate our honest approach and efficient service. Providing a positive customer experience is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 18, 2024

Was told tire rotation was included. It was not and by the time I got home and read the RO I realized it wasn't done. I will say something next time I'm there. Very disappointed. More

by LEG1TWO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Claremont Toyota responded

We're disappointed this service was overlooked and we will make sure that all services are completed at your next visit. We appreciate you bringing this to our attention and we look forward to providing you with the 5-star service you deserve in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 18, 2024

Excellent service from your place. I would like to come there again. See you again!!! More

by SOPHIAMATHEW84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil
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Jun 19, 2024 -

Claremont Toyota responded

Hi Sophia, thank you for your kind words! We're delighted to hear that you had an excellent experience with us. We look forward to welcoming you back soon. See you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 17, 2024

Good customer service. My truck got serviced and I was in out really quick. Which was a plus More

by PGARCIA012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Claremont Toyota responded

Hi PGARCIA012, thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our customer service to be good and that your truck servicing was quick. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 17, 2024

Great attentive service - quick,knowledgeable- ordered Lyft quickly- car ready sooner than expected- quick check out More

by SV2496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Claremont Toyota responded

Hi SV2496, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. It's always our goal to provide quick and knowledgeable assistance to all our customers. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 17, 2024

Take longer of a wait even when you have an appointment. Needs improvement and customer service. More

by REYROSE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Claremont Toyota responded

Your time is valuable and we're disappointed services are taking longer than expected. We appreciate your feedback and will be working to ensure we're completing services more promptly. Should you like to discuss this or any other issues you have experienced here, please don't hesitate to contact us. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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