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Claremont Toyota - Service Center

Claremont, CA

4.4
2,856 Reviews
Call Service Center (909) 542-1828

2,856 Reviews of Claremont Toyota - Service Center

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November 05, 2024

Oscar Vergara helped me to get my service done and it went smoothly. I usually would last hours there but ever since he started helping my out, everything is fast and easy! Every time! More

by NANCY.LINARES24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
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Nov 06, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback, Nancy! We're thrilled to hear that Oscar has made your experience smoother and more efficient. Our team is dedicated to providing top-notch service, and it’s great to know it's making a difference for you! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 05, 2024

Love this place and Bert Gonzalez. Always so helpful and I’ve been going there for many years. Probably 18-19 More

by MARIAJLOPEZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Gonzalez
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Nov 06, 2024 -

Claremont Toyota responded

Maria, thank you for your fantastic review! We’re thrilled to hear about your long-time experience with us and that Bert has consistently provided you with great service. We appreciate your loyalty and look forward to many more years together! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 05, 2024

All was good except the check out is so long . The guy in the check out area has no idea why he is there . Wait time too long to get my car after the cashier cleared me . More

by JLBONGGA1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Gonzalez of service dept
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Nov 06, 2024 -

Claremont Toyota responded

Your time is valuable and we appreciate your feedback regarding the wait time. This is something we will be sure to address, as we want the service process to be as seamless as possible. We hope your Toyota is treating you well and we look forward to seeing you here again at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 04, 2024

I still got chrgd for the loaner car by the rep whn the loaner guy sd its free. Been coming here since 2012 service wise its good. But somethings always happening. More

by LEIMAN03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Nov 05, 2024 -

Claremont Toyota responded

Thank you for bringing this to our attention. We'd like to learn more about what you were told regarding the loaner vehicle. Please contact us at your convenience. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 04, 2024

Service tech was good. But service manager Mike was HORRIBLE. Terrible communication. I wanted a tv channel change and hounded him. He didn't have the courtesy to get bac More

by ANTHONY4SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike and female (forgot name)
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Nov 05, 2024 -

Claremont Toyota responded

Anthony, It's discouraging to read about your negative experience with a member of our team. You should be receiving 5-star service from everyone here, which is why we'd like to learn more about your recent visit. Please contact us when you have a moment to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 03, 2024

Danny R was amazing! ! He did the most in getting us into our truck. It’s just what our family needed. Thank you for such wonderful service. More

by JONATHANROYBAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Villela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reigstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Claremont Toyota responded

Jonathan, we’re thrilled to hear about your positive experience with Danny! It’s great to know he helped you find the perfect truck for your family. Thank you for sharing your feedback, and we look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 03, 2024

Really good service. . great customer service.. everyone is very friendly I will definitely keep taking my truck there for service More

by NETOSANCHEZ1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
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Nov 04, 2024 -

Claremont Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our team. Providing friendly and reliable service is our priority, and we look forward to seeing you and your truck again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 03, 2024

Excellent services especially with an appointment. Not a long wait for service. Everywhere you walked everyone was friendly and helpful. More

by MIAMORJOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Claremont Toyota responded

We’re thrilled to hear you had such a positive experience with our team. Our goal is to provide excellent service and a welcoming atmosphere, so it’s great to know we hit the mark. We look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 02, 2024

It is great keep in the know when I need maintenance on my car and costumer service is always great More

by HENRYTORRES196475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Claremont Toyota responded

Henry, thanks for the fantastic feedback! We're thrilled to hear that you appreciate our maintenance updates and customer service. Your satisfaction is our priority, and we look forward to keeping you informed and supported in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 01, 2024

I’m not happy about them selling me a car that every time l turn around l bringing my car back in for something else wrong with it. And they sold me a car with a lot of scratches on the front bumper check yo More

by LORETTAHENDRIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Claremont Toyota responded

Loretta, We're disappointed you're having continuous issues with your vehicle. At your convenience, please contact us about this, as we'd like to learn more about these issues and see what we can do to get them resolved. We look forward to speaking with you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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