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Claremont Toyota - Service Center

Claremont, CA

4.4
2,972 Reviews

2,972 Reviews of Claremont Toyota - Service Center

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January 07, 2025

excelent work! I got my service done very fast and I was in the waiting room I was offer snacks coffee water ans they have coloring books for kids so they dont get More

by D.HM023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Claremont Toyota responded

We're thrilled to hear you had a great experience and enjoyed the amenities we offer. Your feedback means a lot to us, and we look forward to providing excellent service again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 07, 2025

Wonderful customer service. Sales and service departments really care about my happiness. Imber (my sales person) even checked up on me and asked about my happiness with the car More

by BARBARA.LC72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Saad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Imber Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Villela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Claremont Toyota responded

Thanks for the fantastic feedback, Barbara! We’re thrilled to hear about your positive experience with our sales and service teams. Imber truly embodies our commitment to customer satisfaction. We look forward to assisting you again when it’s time for your next car! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 07, 2025

Pretty fast and quick. Easy to make an appointment. The service techs were informative. I prefer this service location versus where I bought my car from. More

by DANIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Claremont Toyota responded

Thank you, Dania! We’re thrilled to hear you had a quick and informative experience with our team. Your preference means a lot to us, and we're here to ensure you continue receiving top-notch service. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 07, 2025

excellent customer services and in time perfect , love the coffee and I do not like how the last person run my car went the give it to me More

by LAURAFAMILY96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Claremont Toyota responded

Thanks for the fantastic feedback, Laura! We're thrilled to hear you loved the coffee and our customer service. We appreciate your input on the car experience and will definitely look into it. Your satisfaction is important to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 07, 2025

Claremont Toyota is a very good company to service an and buy a car. I love servicing my car there . More

by FOK714BNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Claremont Toyota responded

Thanks for your feedback! We're thrilled to hear you enjoy servicing your car with us. Your satisfaction is important, and we appreciate your support. If there's anything we can do to earn that fifth star, let us know! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 06, 2025

You need to work on customer service. Some of your employees are so rude and disrespectful. More

by RTAMURA909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with this person
Jan 07, 2025 -

Claremont Toyota responded

You should be receiving 5-star service from everyone here, which is why this is discouraging to read. When you have an opportunity to speak, we'd like to learn more about these negative interactions, so we can address this with our team and make sure you and all of our guests are receiving the best service possible. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 06, 2025

I love my Bz4X and the service department at Claremont. Toyota. Olivia, my go to associate always makes me feel special and gets me out quickly. More

by CRAIGROBERTS001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yong Zhao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia/Olive from the service department.
Jan 07, 2025 -

Claremont Toyota responded

Thanks, Craig! We're thrilled to hear you love your bZ4X and had a great experience with Olivia in our service department. We appreciate your kind words and look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 06, 2025

I recently had the pleasure of purchasing a 2024 Prius from Claremont Toyota, and I couldn't be more thrilled with my experience. From the moment I walked through the doors, the staff greeted me with warm More

by Erik von Wodtke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Claremont Toyota responded

Thanks for the fantastic review, Erik! We’re thrilled you had such a positive experience with our team and love your new Prius. Your feedback on our commitment to customer satisfaction means a lot to us. Enjoy driving your dream car, and we appreciate your recommendation! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 04, 2025

Olivia is wonderful! Blah blah blah blah blah blah Blah blah blah blah blah blah blah More

by CDNETZERO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
Jan 06, 2025 -

Claremont Toyota responded

We're thrilled to hear you had a great experience with Olivia. Your feedback means a lot to us, and we're glad she made a positive impression. Looking forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 04, 2025

The dealership is great but my service guy was not that great he did soso More

by BOBGBATMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jan 06, 2025 -

Claremont Toyota responded

It's important you're receiving 5-star service from everyone here and it's disappointing to see that was not the case. We'd like to learn more about where your advisor fell short so we can address this appropriately and make sure we're better serving all of our guests. When you have a moment to speak, please contact us. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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