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Claremont Toyota - Service Center

Claremont, CA

4.4
3,068 Reviews
Call Service Center (909) 542-1828

3,068 Reviews of Claremont Toyota - Service Center

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September 04, 2024

Oscar A Always does a great job of making sure I’m taken care of. More

by Chris Dillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar A
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Sep 05, 2024 -

Claremont Toyota responded

Thanks for the shoutout, Chris! We're thrilled to hear that Oscar consistently provides excellent service. Your satisfaction is our top priority, and we appreciate your support! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 04, 2024

Christina is always so helpful. I'm in and out with no problems. Thank you More

by SYLVEE9900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Sanchez
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Sep 05, 2024 -

Claremont Toyota responded

Thank you, Sylvee! We're thrilled to hear that Christina has been so helpful and that your experience has been smooth. Your satisfaction is our priority, and we appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 03, 2024

Had an appointment time and arrived on time but still had to wait a half hour to get checked in? I think the actual work was good. After visiting the clerk and paying, customers are directed to valet c More

by C8URTJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Godoy Garcia
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Sep 03, 2024 -

Claremont Toyota responded

Thank you for bringing these concerns to our attention. Your time is valuable and it's important we are accommodating you in as timely a manner as possible. At your convenience, we'd like to learn more about these concerns, so we can improve our processes in checking guests in and returning their vehicles to them. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 02, 2024

I was not happy with information I was provided regarding a suppose “check” of my tires. I was very specific on which tire was losing pressure. The advisor assured me it was checked but continues to lose air More

by HUMBERTOTEJEDA86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown his name but I’m sure it’s on my record sheet
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Sep 03, 2024 -

Claremont Toyota responded

Humberto, Safety is our top priority, which is why we'd like the opportunity to speak with you about this at your earliest convenience. We hope to hear from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 02, 2024

They are always friendly and helps a lot including call Uber for me for free ! More

by MILTONTONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Claremont Toyota responded

Thank you, Milton! We’re thrilled to hear you had such a positive experience with our team. We pride ourselves on being helpful and friendly, and it’s great to know our efforts made a difference. Looking forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 30, 2024

Courteous and professional. I was able to set the appointment quite easily. Service coordinator advised me about my vehicle maintenance. Great service and experience. More

by MARISA.V.ORTEGA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback, Marisa! We're thrilled to hear you had such a positive experience with our team and found the appointment process easy. Your satisfaction is our priority, and we look forward to assisting you again with your vehicle maintenance! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 29, 2024

Professional, good customer service Shorter wait time the 5000 miles tune up; surprise Saturday was less busy than a weekday Tuesday More

by TEENIADAL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rojas Castaneda
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Claremont Toyota responded

Thanks for the positive feedback! We're glad you experienced professional service and shorter wait times during your visit. We're always looking for ways to enhance our customers' experiences, so we appreciate your input. Hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 29, 2024

Bad service if you want to get ripped off this is the place would not recommend to anyone. A 25 dollar part after install and no guarantee if it would fix the problem would cost me close to one thousand More

by JOELLUPIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reeder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Claremont Toyota responded

Joel, We take pride in providing both quality and accurate service here, which is why this is discouraging to read. At your convenience, we'd like to learn more about what transpired, as it's never our intention to mislead any of our guests. We hope to have the opportunity to speak with you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 28, 2024

FRIENDLY STAFF. ... Always concerned to get the job done. Wonderful job working on my car. More

by SUSANABELTRAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Macias
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Aug 29, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback, Susan! We're thrilled to hear you had a great experience with our friendly staff. Your satisfaction means a lot to us, and we look forward to continuing to provide top-notch service for your car! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 28, 2024

Customer service is great and the people so kindly,, I will be coming back for my oil change More

by ALMAT5504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a great experience with our team. We look forward to seeing you again for your next oil change! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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