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Claremont Toyota - Service Center

Claremont, CA

4.4
3,068 Reviews
Call Service Center (909) 542-1828

3,068 Reviews of Claremont Toyota - Service Center

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September 12, 2024

The service was great and buying the car was a great process with Chris. I would look to buy another car from Claremont Toyota. More

by NORMVIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Alvarez
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Sep 13, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback, Normviv! We're thrilled to hear you had a great experience with Chris and enjoyed the car buying process. We look forward to helping you with your next purchase at Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 12, 2024

Joey Munoz Rocks he's handsdown the best salesman who will strive to meet your wants and needs to be sure you are happy with your purchase. I will be referring everyone I know who's in the market for a n More

by BOUNCEDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey munoz hopefully is Juan munoz 5 stars
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Sep 13, 2024 -

Claremont Toyota responded

While pleased to see Joey provided you with the top-notch service you deserved, we're disappointed the same can't be said about your experience with a member of our finance team. Should you like to discuss this negative interaction any further, please don't hesitate to reach out. Your feedback is important to us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 11, 2024

Dawn in the warranty/ due bill dept is outstanding. She was communicative and accurate with all information. Not only was the work promised done but any and all other concerns were fixed as well More

by MITCHGOLD59
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn
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Sep 12, 2024 -

Claremont Toyota responded

Thanks, Mitch! We’re thrilled to hear that Dawn provided you with excellent support and addressed all your concerns. Your feedback helps us maintain our high standards. We appreciate your review and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 11, 2024

I felt very ripped off. I should have taken my car somewhere else. $800 reset More

by T814SILVER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Don’t know name
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Sep 12, 2024 -

Claremont Toyota responded

We never want our guests to feel this way, which is why we'd like the opportunity to learn much more about this concern. Please contact us at your earliest convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 11, 2024

I like the Claremont toyota Quick and friendly service even busy time I'll be there next service More

by SEUNGHOKIM56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had a quick and friendly experience with us, even during busy times. We look forward to seeing you again for your next service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 10, 2024

The service center was helpful and kind. Originally I went to the wrong garage and they led me to the right place More

by Sydney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Figueroa
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Claremont Toyota responded

Thanks, Sydney! We’re thrilled to hear that our team was helpful and kind in guiding you to the right place. Providing excellent service is our priority, and it's great to know we made your experience a positive one! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 09, 2024

Staff is friendly service department is prompt and it communicates very well. I am pleased with their service. More

by APPLESAUSE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a great experience with our friendly staff and prompt service. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 07, 2024

The waiting time is not a schedule appointment time! Waiting time is too much long! More

by BW_BING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bert Gonzalez
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Sep 09, 2024 -

Claremont Toyota responded

Your time is important and we're disappointed your recent service visit was longer than expected. When you have a moment to speak, we'd like to learn more about when you stopped by and what caused this delay. Please contact us at your convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 07, 2024

I have been with this dealership for years & have gotten our family cars here. Never have had a problem, always great service & have Loved the techs that have helped up with all our servicing. We have had T More

by CLMEJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Macias
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Sep 09, 2024 -

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with Tony and Luis. Our team strives to provide excellent service, and it’s wonderful to know you feel supported. We look forward to continuing to serve you and your family for years to come! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 06, 2024

Amazing customer service by Hugo and manager Mike always a pleasure working with them. They are the reason I continue to service my car at Claremont Toyota More

by VICKYMETOYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Saad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Ruiz
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Sep 09, 2024 -

Claremont Toyota responded

Vicky, thank you for your fantastic feedback! We're thrilled to hear that Hugo and Mike provided you with exceptional service. It's our goal to make every experience a great one, and we're glad you're part of the Claremont Toyota family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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