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Claremont Toyota - Service Center

Claremont, CA

4.4
3,068 Reviews

3,068 Reviews of Claremont Toyota - Service Center

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September 14, 2024

Worked with Joey and he was great. A lot of different cars available that our dealerships may not have in stock or in allocation. Friendly, honest, and professional. More

by OWENXIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Claremont Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Joey. Our team strives to provide a wide selection and excellent service. Your feedback means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 14, 2024

Very impersonal. The people are very nice, polite etc but it’s so busy and you have to wait to talk to people a long time. My 5 month old car developed multiple iss More

by SARAT5925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo
Sep 16, 2024 -

Claremont Toyota responded

We're disappointed this repair took longer than expected and there was a lack of communication regarding the status of these repairs. We appreciate your feedback and will be sure to address this properly with our team. We hope your vehicle's running like new again and we're here for any future repair or service needs. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 14, 2024

Great service department especially the manager Mrs. Marissa. She answered all my questions and delivered the product. She also helped me to ordered the part and get it to schedule to come back to fi More

by CINDYSHIH68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Cozart
Sep 16, 2024 -

Claremont Toyota responded

Thanks for your fantastic feedback, Cindy! We're thrilled to hear about your positive experience with Marissa and our service team. Your satisfaction is our top priority, and we look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 14, 2024

I was satisfied with service - didn't feel I was pressured to do non essential work. The appointment time wasn't honored off by 40 minutes. Total wait time was 3 hours. My wait was in waiting room.. More

by SPINKARD58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Claremont Toyota responded

We appreciate both your patience and your feedback. Your time is valuable and we'll be working to ensure services are completed in a more timely manner in the future. We hope your vehicle's treating you well and we look forward to providing you with a 5-star experience at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 13, 2024

They are the best Toyota place to go best service and help as much as possible More

by LOVEIZAIAH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Woolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davy Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Claremont Toyota responded

Thank you for your amazing review! We're thrilled to hear you had such a positive experience with our team. Providing top-notch service is our priority, and your feedback motivates us to keep up the great work. We look forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 13, 2024

Good costumer service Luis Macias good service explain every things . I don’t have any problem . More

by MARSOLISUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Macías , service Deparment 5 estrellas 🌟
Sep 16, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Luis provided you with excellent service and clear explanations. We strive to make every customer experience enjoyable, and it’s great to know we hit the mark with you! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 13, 2024

Was worried I would have to spend big money on "maintenance/upkeep" issues with a hybrid but pleasantly surprised when I was told that aside from oil change everything else was O.K. This is my go More

by BLINCOWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Claremont Toyota responded

We’re thrilled to hear about your positive experience with us. Our goal is to provide reliable service without the stress of unexpected costs. We appreciate your trust and look forward to seeing you again for all your dealership needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 13, 2024

Great service never had any problem. Very easy to schedule an appointment and all personnel are nice. More

by RICARDOB0049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Claremont Toyota responded

Ricardo, thank you for your fantastic review! We're thrilled to hear you had a seamless experience with our team. Your satisfaction is our priority, and we look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 13, 2024

Called to discuss my last review as asked by representative and no one called me back More

by SALINALOPEZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
September 12, 2024

Friendly and good service. The service manager was great to remind me if there was anything needed to service. More

by AJK888168
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name.
Sep 13, 2024 -

Claremont Toyota responded

Thanks for the kind words! We're thrilled to hear you had a great experience and that our service manager made a positive impact. We appreciate your support and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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