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Claremont Toyota - Service Center

Claremont, CA

4.4
2,856 Reviews
Call Service Center (909) 542-1828

2,856 Reviews of Claremont Toyota - Service Center

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November 07, 2024

I left very disappointed by my return to Claremont Toyotas service center. My specific online service request was completely bypassed, and instead I unknowingly left with only an oil change, and witho More

by DANN1874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service woman is t listed
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Nov 07, 2024 -

Claremont Toyota responded

Providing both quality and accurate service is very important, which is why this is discouraging to read. At your convenience, we'd like to look into what services were performed and what services were supposed to be performed. Please contact us when you have an opportunity to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 07, 2024

Very professional and always keep you informed . Usually they have a complimentary car wash but this time nothing More

by JODIZONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Claremont Toyota responded

We're happy to see you receive both quality service and communication here. Should you like to discuss our car wash policy or anything else, please don't hesitate to contact us. We're always happy to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 07, 2024

i like this dealership, good service, i like the coffee and the waiting area, clean More

by MAXIKEAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Claremont Toyota responded

Thanks for the great feedback! We're thrilled you enjoyed our service and found the waiting area comfortable. We aim to create a welcoming environment for all our customers. Your support means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 07, 2024

Claremont Toyota sales was easy to deal with, there was no pressure they understood my needs and made things happen. Thanks and especially to Pedro Villanueva for being great and easy going! More

by MIKE_MARQUEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Claremont Toyota responded

Thanks for the great feedback, Mike! We're thrilled to hear you had a smooth experience with our sales team and that Pedro made a positive impact. Your satisfaction is our priority, and we look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 07, 2024

The check in and service were quick and efficient. The representative explained what was to be done and I was on my way home in 1 1/2 hours. More

by LINDAMCCLELLAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Claremont Toyota responded

Thanks for the fantastic review, Linda! We're thrilled to hear that your check-in and service were quick and efficient. Our team strives to make every experience smooth, and it's great to know we hit the mark. We look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 07, 2024

Clarmont dealer and service depsrtme are always so helpful and and outstanding in all they due for there customers 👏 More

by ANGIEGUZMAN1234AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar vergeda
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Nov 08, 2024 -

Claremont Toyota responded

Hi Angie, thanks for your fantastic review! We're thrilled to hear that our team consistently meets your expectations. Your support means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 06, 2024

I enjoyed the fact that as soon as I drove up for my car service, I was greeted and directed where to go. The service center is clean, organized and Toyota of Claremont is on top of it! Thank you! More

by Gabby M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Zalibra
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Nov 07, 2024 -

Claremont Toyota responded

Gabby, we're thrilled to hear you had a great experience with us! Our team works hard to provide excellent service, and it’s wonderful to know you felt welcomed and appreciated. Thank you for your kind words and for choosing Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 06, 2024

15 words about this place The place is clean Some people in good mood Some others not really Took in my truck for an oil change done in a fare time More

by JOSELOPEZ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Claremont Toyota responded

Jose, We're glad that overall you had a quality experience and we look forward to providing you with the 5-star service you deserve at your next visit. See you then. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 05, 2024

Love Olive. I always feel that she has my best interest at heart. I am very happy with her service and only ask for her. More

by RMARQUEZ2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olive
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Nov 06, 2024 -

Claremont Toyota responded

We're thrilled to hear that you feel well cared for by Olive. Your satisfaction means everything to us, and we appreciate your trust in her service. We look forward to continuing to provide you with the best experience possible! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 05, 2024

Thank you very much for having a good service every time, it was done very quickly More

by ARM.LIZMIGUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Harrington
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Nov 06, 2024 -

Claremont Toyota responded

Thank you for your kind words! We're thrilled to hear that you consistently receive quick and quality service. Your support motivates us to keep improving. Looking forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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