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Claremont Toyota - Service Center

Claremont, CA

4.4
3,068 Reviews

3,068 Reviews of Claremont Toyota - Service Center

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September 19, 2024

Friendly and professional attitude. I recommend friends and family. A place you can trust. Thank you Claremont Toyota Service More

by TSANCHEZ3137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Claremont Toyota responded

We’re thrilled to hear you had a great experience with our team. Your recommendation means a lot to us. We're here to provide trusted service whenever you need it! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 19, 2024

I just want to get my second key, I waited like almost 3 hours, while everybody came at athe same time me leave 1 hour ago More

by KAMINGLAM524
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Sep 19, 2024 -

Claremont Toyota responded

We appreciate your patience while you waited for your second key. Should you like to discuss your visit any further, please don't hesitate to contact us. Your feedback is important to us here. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 18, 2024

Every time I go, every service advisor is welcoming and helpful throughout the process of the service More

by MARYSS13061003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Claremont Toyota responded

Thanks for your fantastic feedback, Mary! We're thrilled to hear that our service advisors consistently provide a welcoming and helpful experience. Your support means a lot to us, and we look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 17, 2024

Muy buen servicio el vendedor muy amable en todo momento altamente recomendable para todos mis conocidos More

by PATRICIAURQUIDEZ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Vidales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Claremont Toyota responded

Patricia, gracias por tu fantástica reseña! Estamos encantados de saber que tuvo una gran experiencia con nuestro equipo. Su recomendación significa mucho para nosotros y esperamos volver a servirle a usted y a sus conocidos pronto. Saludos, Equipo de Atención al Cliente guestrelations@claremonttoyota.com 909-625-1500

September 17, 2024

Not happy at all about service, specially after waiting 5 hours and told told car all fixed which it wasn’t returning 2 days later and told I need to take to body shop for repairs, took to independent shop f More

by DOGBOY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reeder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Claremont Toyota responded

Your time is valuable and we're discouraged to see that you were inconvenienced like this. We'd like to learn more about what transpired, as your opinion and satisfaction are both important to us. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 17, 2024

Have to call in to see if parts have arrived, no one calls me even after 2 weeks. Finished work done well, takes 3 to 5 hours for any work to be done while waiting there. Zupe very nice and helpful whe More

by DONNAMUSIC71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zupe. And. Candice
Sep 18, 2024 -

Claremont Toyota responded

We appreciate you bringing these concerns to our attention and we're happy to see Zupe did a great job addressing them. We'll be working to provide better communication moving forward and should you ever have any questions about anything, please don't hesitate to let us or Zupe know. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 17, 2024

Pedro Bernal is a excellent sales person he was such a help and made everything easy to purchase my vehicle More

by SAMIRAZUNIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Claremont Toyota responded

We're thrilled to hear about your positive experience with Pedro. Our team is dedicated to making the car buying process smooth and enjoyable. Enjoy your new vehicle! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 16, 2024

I recently had my car serviced at Claremont Toyota, and the experience was fantastic. The staff were friendly and professional, ensuring everything went smoothly. The wait time was reasonable, and their co More

by JRSEVILLIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Claremont Toyota responded

Thank you! We’re thrilled to hear you had a fantastic experience at Claremont Toyota. Our team takes pride in providing top-notch service, and we're glad you enjoyed the coffee too! Your recommendation means a lot to us. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 16, 2024

To whom it may concern, Hi, I searched and found this certified used car on CARFAX which was categorized as no accident until I saw it in your place then I found a hand size dent on the front left side, More

by LIANGZHIBINRICKYL2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yong Zhao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Claremont Toyota responded

Hi There, At your convenience, please contact us and we'd be happy to discuss this with you further. We look forward to speaking with you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 15, 2024

Me gusta porque tienen un servicio excelente y me ayudaron mucho y respondieron muy bien. Todas mis preguntas More

by LALYZ.MONTERROSO68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabricio Escobal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Claremont Toyota responded

Gracias por tus amables palabras! Estamos encantados de saber que tuvo una gran experiencia con nuestro servicio. Nuestro equipo siempre está aquí para ayudarlo y es maravilloso saber que podemos ayudarlo. Esperamos poder servirle nuevamente! Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

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