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Claremont Toyota - Service Center

Claremont, CA

4.4
3,068 Reviews

3,068 Reviews of Claremont Toyota - Service Center

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September 24, 2024

Very pleased with the dealership and service. I had a faulty front camera on a brand new vehicle and there was no problem replacing it! More

by JLKENISTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember his name in finance
Sep 25, 2024 -

Claremont Toyota responded

Thanks for sharing your experience! We're thrilled to hear you had a smooth service with us. Your satisfaction is our priority, and we're glad we could quickly resolve the issue with your front camera. Enjoy your new vehicle! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 24, 2024

Muy buen servicio al cliente gracias por todo espero, sigan teniendo el mismo servicio al cliente More

by ISRAELIRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Claremont Toyota responded

Gracias Israel! Estamos encantados de saber que tuvo una excelente experiencia con nuestro servicio de atención al cliente. Su apoyo significa mucho para nosotros y seguiremos esforzándonos por mantener ese nivel de servicio. Apreciamos sus comentarios! Saludos, Equipo de Atención al Cliente guestrelations@claremonttoyota.com 909-625-1500

September 23, 2024

Very warm and friendly to solve various problems,we are going to dating next time More

by HUS875065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 24, 2024 -

Claremont Toyota responded

Thank you for the fantastic review! We’re thrilled to hear you had a great experience with our team. Looking forward to seeing you again on your next visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 23, 2024

Very satisfied with their service and the waiting time was fast will go back to the next service More

by RONALDCHENGCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse from service department
Sep 24, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback, Ronald! We're thrilled to hear you had a great experience and appreciated our quick service. We look forward to welcoming you back for your next visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 23, 2024

I recently visited Claremont Toyota and had a fantastic experience. The staff was incredibly friendly and knowledgeable, making the car-buying process smooth and stress-free. They took the time to understa More

by RUDYPEREZ1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Woolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabricio Escobal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baher Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Claremont Toyota responded

Thanks, Rudy! We’re thrilled to hear you had such a fantastic experience at Claremont Toyota. Our team works hard to ensure a smooth process, and it's great to know we hit the mark. We appreciate your recommendation and look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 23, 2024

Employees always helpful and courteous; They are knowledgeable about their work. They try not to waste your time. More

by GDCARR1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Tarin
Sep 24, 2024 -

Claremont Toyota responded

We're thrilled to hear that our team’s helpfulness and expertise made your experience positive. We strive to respect our customers' time and provide top-notch service. Your feedback means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 21, 2024

Communication was poor. Milking job hard. A minor repair needed 4 days which I think is absurd. promised to be finished in 4 days which took entire 5 days, and I had to keep More

by tijom520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marisela Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Claremont Toyota responded

We're discouraged to see services took this long and you're dissatisfied. We value both your opinion and satisfaction, which is why we'd like to speak with you about this at your convenience. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 20, 2024

I am a first-time carbuyer, and college student. I'll CUT straight to the point. They got me in a 2024 Toyota RAV 4 LE, the only feature that ceramic paint coat that you can't even tell the differen More

by CHLOE.SALAS
Recommend Dealer
No
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Vidales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Claremont Toyota responded

Chloe, It's never our intention to mislead anybody, this was just a simple miscommunication regarding the final price not including taxes. We're disappointed that because of this we could not get you into this vehicle. Should you like to discuss your experience any further, please don't hesitate to contact us. We're always here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 20, 2024

Great customer service the wait room is nice people are great check out is Quick More

by TIFARREOLA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a fantastic experience! Our team works hard to create a welcoming environment and ensure quick service. Thank you for your kind words; we can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 19, 2024

This was the worse experience I ever had at a dealership. The mechanics left my car with grease marks inside and outside of my car. More

by RALPHBARAJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Sep 19, 2024 -

Claremont Toyota responded

Ralph, Your vehicle should be returned to you in better condition than it was dropped off in, which is why this is discouraging to read. We'd like to learn more about this, so we can address this appropriately. Please contact us at your convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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