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Claremont Toyota - Service Center

Claremont, CA

4.4
3,069 Reviews
Call Service Center (909) 542-1828

3,069 Reviews of Claremont Toyota - Service Center

Sort by
October 01, 2024

Very good customer service. Excellent care. Friendly faces everywhere who works for Claremont Toyota. Service with a smile. More

by JOHNNIEGORDONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Claremont Toyota responded

Thanks, Johnnie! We're thrilled to hear you had such a positive experience with our team. Providing friendly, attentive service is our priority, and it's great to know it made an impact. We appreciate your support and look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 01, 2024

3 hours for oil change R U kidding me i never going back for oil change that’s for sure More

by JH067775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t no her name
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Oct 02, 2024 -

Claremont Toyota responded

Your time is valuable and it should not take this long to complete basic services like an oil change. When you have a moment to speak, please contact us, as we'd like to learn more about when you stopped by so we can look into what caused this delay. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 30, 2024

Christina that works in the service department was extremely rude, and not helpful at all. Told me it wasn't her problem that someone told me my part had came in when it didn't. I drove over an hour j More

by ALVARADO86K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina
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Oct 01, 2024 -

Claremont Toyota responded

Your time is valuable and it should not be wasted like this and you should be receiving much better service. At your convenience, we'd like to learn more about this negative interaction you had with a member of our team and provide you with the 5-star service you deserved from the beginning. We look forward to hearing from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 30, 2024

Everyone was friendly from beginning to end of the car buying process. The sales manager is on his game. More

by DANNY_D86
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Talavera Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Claremont Toyota responded

Thanks for the awesome feedback, Danny! We're thrilled to hear you had a great experience with our team. Providing excellent service is our priority, and it's fantastic to know our sales manager made a positive impact. Enjoy your new car! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 30, 2024

I feel I can trust their recommendations for items to be repaired on my vehicle. They do good work. More

by EMYBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Claremont Toyota responded

We’re thrilled to hear you trust our recommendations and appreciate the quality of our work. Your satisfaction means a lot to us, and we look forward to continuing to serve you! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 28, 2024

I had a disappointing experience with this dealership. The customer service was subpar; staff were unhelpful and dismissive. I also found the financial deals to be misleading, and I ended up overpaying on More

by JIMMY_S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fabricio Escobal
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Claremont Toyota responded

Jimmy, Transparency is a top priority to us here, which is why we're disappointed to read this. We'd like to speak with you further about your experience, as we value your opinion, satisfaction, and business. Please contact us when you have a moment. We're looking forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 28, 2024

Excelente servicio y muy eficiente la persona que me atendió desde el principio llamado Luis muy agradable estoy agradecida More

by VERONICACALDERON1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Claremont Toyota responded

Gracias por los fantásticos comentarios, Verónica! Estamos encantados de saber que Luis le brindó un excelente servicio. Apreciamos su apoyo y esperamos poder servirle nuevamente pronto! Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

September 28, 2024

I will come back to Claremont Toyota for Service you Doing very very good job im very happy More

by MICHAELBONAFEDE52
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Claremont Toyota responded

Michael, thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our service team. Your satisfaction is our priority, and we look forward to welcoming you back to Claremont Toyota soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 27, 2024

Poor service, rude and unprofessional advisor. Very bad experience. I cannot trust these people any more. Never replace tires with them, that’s a precious piece of advice More

by HICHEM.HAJAIEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reeder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Claremont Toyota responded

Hichem, This is discouraging to read. At your earliest convenience, we'd like the opportunity to speak with you and learn more about what transpired and where we fell short. We hope to hear from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 27, 2024

Last visit I couldn’t get a Lift because my work was 9 miles away. More

by JLMONTELONGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Claremont Toyota responded

Thank you for bringing this to our attention. We'd like the opportunity to speak with you about this further, as we always want to be as accommodating as possible. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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