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Claremont Toyota - Service Center

Claremont, CA

4.4
3,069 Reviews

3,069 Reviews of Claremont Toyota - Service Center

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October 07, 2024

The recommended wheel alignment was not necessary. Wasted money. I could’ve spent the money on another service. Perhaps, it’s a coincidence. The car squeaks when turning right and over uneven road. We More

by BARRISTER0616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall my service advisor
Oct 07, 2024 -

Claremont Toyota responded

We never want you to feel as if your time or money has been wasted. When you have a moment, please contact us, as we'd like to learn more about this and take a look at this squeaking concern as soon as possible. We look forward to speaking with you shortly. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 07, 2024

I took my truck in to get an oil change and a tire rotation. I told them that is what I wanted done for my truck because it has been at least 10,000 miles since being serviced. When they gave me the t More

by THOMPSONDAKOTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Oct 08, 2024 -

Claremont Toyota responded

Dakota, This is extremely discouraging to read. It's vital we are providing accurate service. If we didn't perform an oil change and tire rotation, we're interested in what our team did perform. Please contact us at your earliest convenience, so we can look into the services that were provided at your recent visits. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 05, 2024

This is the best dealership I have ever been to and highly recommend Claremont Toyota. More

by GRAMMAJOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Claremont Toyota responded

We’re thrilled to hear you had such a positive experience at Claremont Toyota! Your recommendation means the world to us. Thank you for sharing your kind words, and we look forward to welcoming you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 05, 2024

Very helpful with the customers. They really understand your needs. Also, a very clean place. More

by PATRAMIREZ0217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear that our team met your needs and that you appreciated our clean environment. Your support means a lot to us, and we look forward to welcoming you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 04, 2024

Easy and quick drop off. They even got me lyft to go home instead of waiting at the lobby. More

by DERRICKSOTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
Oct 07, 2024 -

Claremont Toyota responded

Thanks for the great feedback, Derrick! We're thrilled to hear you had a smooth drop-off experience and enjoyed the service. Your convenience is our priority, and we appreciate you taking the time to share your thoughts! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 04, 2024

Fast, easy, staff was great. Friendly..I plan on going to Claremont Toyota for all future service. More

by STEVENJNICHOLS1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Claremont Toyota responded

Thanks for the great feedback, Steven! We're thrilled to hear you had a positive experience with our team. We look forward to seeing you at Claremont Toyota for all your future service needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2024

1st time customer of Claremont Toyota. Salesperson Wendy was very helpful and was able to negotiate a fair deal for my 2024 Rav4 Hybrid Limited. Wendy kept me informed of when my Rav4 Hybr More

by DBLUE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Villela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Claremont Toyota responded

Congrats on your RAV4 Hybrid. We appreciate your patience while you waited for your new SUV and we hope you're enjoying it thus far. Should you have any questions about anything, please don't hesitate to reach out. We're always happy to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2024

Good customer service. Polite and communication is pretty good. We are still waiting on parts from the recall but it's not the fault of customer service. I don't rememb More

by OAKRIDGELB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
Oct 04, 2024 -

Claremont Toyota responded

Thanks for the awesome review! We're thrilled to hear you had a positive experience with our customer service team. We appreciate your understanding regarding the parts delay and are here to assist you whenever you need us. Your feedback means a lot! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2024

I am happy with the entire experience with Claremont Toyota. From the greeting kiosk to the valet pulling up my car. I usually see Steve in service and he is awesome. More

by RYANBREWER430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 04, 2024 -

Claremont Toyota responded

Thanks for your amazing feedback, Ryan! We're thrilled to hear you had such a positive experience with our team, especially with Steve in service. Your satisfaction is our priority, and we look forward to welcoming you back to Claremont Toyota soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2024

I was promised a starbucks giftcard on the flyer when I got my car serviced. I was then told they ran out and offered anything. I checked under my seat and found a used latex glove underneath from the tech More

by A23007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Oct 04, 2024 -

Claremont Toyota responded

Thank you for bringing this to our attention. These are definitely concerns we would like to address. Please contact us when you have a moment to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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