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Claremont Toyota - Service Center

Claremont, CA

4.4
2,856 Reviews

2,856 Reviews of Claremont Toyota - Service Center

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November 13, 2024

I believe his name is Eric he works in the back with the cars. He was very professional! I had some concerns about my car and he went out of his way to show me everything will be ok! Very professional!! More

by JAAYJAY98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Eric
Nov 14, 2024 -

Claremont Toyota responded

We’re thrilled to hear about your positive experience with Eric and Luis. Their professionalism and compassion make a real difference. We appreciate your kind words and will definitely share your feedback with the team! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

Totally satisfied! People posited, eating period reasonable! Place clean. Very good management! Will totally purchase any of my future Toyota vehicles if I ever need an More

by ISHAN.WANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Claremont Toyota responded

Ishan, we’re thrilled to hear you had such a positive experience! Your satisfaction means the world to us, and we appreciate your kind words about our team and facility. Looking forward to helping you with your future Toyota purchases! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

Came in for simple oil change, No tire rotation, no major work. I have a temperature liquid gage and my oil was reading cold. Once I checked my Oil stick was out n cap was on screwed in all the way. If it wa More

by JPRADO_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Nov 14, 2024 -

Claremont Toyota responded

It's vital that we're providing both quality and accurate service and it's disappointing that did not happen. We'd like to learn more about this, so we can address this appropriately with our team and make sure this doesn't happen again. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

Always prompt, courteous and trustworthy. Steve Saad is a great manager. I highly recommend this dealership. More

by FGAUEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Saad
Nov 14, 2024 -

Claremont Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Steve and our team. Your recommendation means a lot to us, and we’re here to help whenever you need! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

Claremont Toyota is always in its best performance! Every time I went for my car service I am always completely satisfied. Every one polite, friendly, service time very good. More

by ISHAN.WANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Claremont Toyota responded

Ishan, thank you for your fantastic review! We're thrilled to hear that our team consistently meets your expectations. Your satisfaction is our priority, and we appreciate your trust in us for your car service. Looking forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

Service Advisor (Ozzy) was excellent! Wait time for car delivery after service and paying was awful. I waited for 20 minutes to get my car. Additionally, your Customer Service dept lea More

by PJSTLUKA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy Godoy
Nov 14, 2024 -

Claremont Toyota responded

Thank you for both your business and feedback. It's discouraging to see that you had to wait this long and had some issues getting into contact with our team. We're glad you were able to speak with Mike about your experience and we look forward to returning your vehicle to you in a more timely manner at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 12, 2024

The service was excellent. I was very pleased with their work on my vehicle. Will come back for service again. More

by 2206TSOMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a great experience and are happy with our service. We look forward to seeing you again for your next vehicle needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 11, 2024

I have been taking my 2022 Camry here for the routine maintenance with 5k oil changes (paid) and every 10K on their Toyota Care for up to 2 years or 25k miles. With that said, I have trust issues with d More

by JMATEO1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
Nov 12, 2024 -

Claremont Toyota responded

Trust is extremely important, as is providing you with 5-star service at each visit, which is why this is discouraging to read. We'd like the opportunity to speak with you about this much further, as your opinion, satisfaction, and business are all very important to us here. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 08, 2024

Fantastic impromptu service, making accommodations for me in a time of need (flat tire). Thank you! More

by ABELDIAZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Harrington
Nov 11, 2024 -

Claremont Toyota responded

We're thrilled to hear about your positive experience with our team. Our goal is to be there when you need us most. Drive safely, and we look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 08, 2024

Olive was amazing! ! super good service and attitude. I will be back to Claremont Toyota again. More

by RGOMEZ50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olive
Nov 11, 2024 -

Claremont Toyota responded

We're thrilled to hear you had such a great experience with Olive. Our team always aims to provide top-notch service, and we can’t wait to welcome you back to Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500