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Claremont Toyota - Service Center

Claremont, CA

4.4
2,991 Reviews

2,991 Reviews of Claremont Toyota - Service Center

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April 03, 2018

my service Scott Z. Is professional, courteous and helpful. He explains what work needs to be done and is fair and honest. It’s a pleasure working with him for a More

by Rox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Z
March 26, 2018

First service Tony was very helpful and explained everything that was involved. I would definitely recommend Claremont Toyota to anyone who either needs a vehicle o More

by joem9t9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lam
March 13, 2018

Poor customer service To whom it may concern: Keep in mind that I bought my car here and since 2010 I have service it with the same dealer tony Sanchez and philp train ar More

by Nancy_09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis De La Torre
May 08, 2018 -

Claremont Toyota responded

Hello Nancy, We do apologize for any inconvenience you may have caused you on your recent visit to our Service Department. The level of customer service you received is not what anyone should expect when arriving at our Dealership. Thank you, Nancy, for your comments, we will be looking into this issue. If you would like to speak to someone regarding this issue; please contact our Customer Relations, Manager Zupe at your earliest convenience. Zupe Customer Relations Manager 601 Auto Center Dr. Claremont CA 91711 Direct Line: 909-542-1613 zupe@claremonttoyota.com

February 08, 2018

Claremont Toyota Service I had a standard service for my Toyota Tundra completed at Claremont Toyota. The staff was great and the experience was quick. All the recommendations More

by Boingo158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
Feb 23, 2018 -

Claremont Toyota responded

Hello Boingo158, We are delighted to hear about your experience with our Service Department. Thank you, so much for your 5-star review and business, we do look forward to seeing you again.

February 04, 2018

Fantastic service Staff is always welcoming and cheerful! Great service. Straight to the point. Provide options for services. Service department has always been availab More

by jsegoviano01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar vergara
Feb 23, 2018 -

Claremont Toyota responded

Hello jsegoviano01, We are happy to hear about your recent experience at our Dealership. We believe in providing the very best customer service possible, and treating our customers as if they were family. Thank you, for your 5-star review we appreciate it; as well as your business. We do hope to see you again in the future.

January 31, 2018

Fast friendly service Fast n friendly service. I was in a hurry. So he was able to expedite the order. Everything in n out faster than expected. I'll come back again. More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
Feb 23, 2018 -

Claremont Toyota responded

Hello Toyota, Thank you, for the 5-star review we look forward to seeing you again.

December 20, 2017

Great Service! Service manager was very helpful! The service was done by the time promised. Having free shuttle service made the trip so much easier and pleasant! More

by JeffreyKuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the name of the service manager!
November 29, 2017

frindly, fast, they are doing good and fast. i am always satisfied using Claremont Toyota service only thing i was not happy last time, i did ask to check the tire More

by ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lam
November 14, 2017

Excellent Phil Tarin is always a pleasure to deal with. All the staff are friendly and nice and go out of there Way to assist you. Zupe is the best always g More

by Claremont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
Nov 17, 2017 -

Claremont Toyota responded

We are glad to hear you receive excellent customer service on each of your visits to our dealership. We will let our staff know that they are doing a great job. Thank you, for your business.

November 05, 2017

Objective was to obtain smog check, replace wipers and tire I found Phil T as ‘Exceptional & Trustworthy’, I would and have recommended him as the person to see when they come into Claremont Toyota. Phil follow More

by JanetFJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regret the only person I’m familiar with is Phil; however whomever was my Mechanic after checking tires inflated them for me. I honesty appreciate his actions.
Nov 10, 2017 -

Claremont Toyota responded

Thank you, JanetFj, we are very happy to hear that Phil, has shown you exceptional customer service. Thanks again for choosing Claremont Toyota we appreciate your business.

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