2,997 Reviews of Claremont Toyota - Service Center
Had a good service experience with Bert, service advisor. All questions answered professionally and car returned in time. Definitely recommend the dealership for servicing and getting the job done correctly. All questions answered professionally and car returned in time. Definitely recommend the dealership for servicing and getting the job done correctly. More
Javier is the best Service Advisor! He is so kind and always makes sure his customers are well taken care of. I will keep coming to Claremont Toyota as long as Javier is helping me out every time! always makes sure his customers are well taken care of. I will keep coming to Claremont Toyota as long as Javier is helping me out every time! More
I’m really upset that I went in for an oil change service and waited over 4 hours. I was sitting outside and seen when my car was finished yet they didn’t call me for over an hour. Also I always thought to and waited over 4 hours. I was sitting outside and seen when my car was finished yet they didn’t call me for over an hour. Also I always thought topping off fluids was part of the service. Apparently not since the service tech said that I needed brake fluid and coolant plus my washer fluid is still empty. I really doubt that I will be back to Claremont Toyota for my service done. I can get just as good of service elsewhere and it will be quicker. More
There were a numbers of problems during my last appointment. I had to wait almost three hours for an oil change. I made an appointment for the oil change , but my car was not serviced until two ho appointment. I had to wait almost three hours for an oil change. I made an appointment for the oil change , but my car was not serviced until two hours later than scheduled. Further, I was notified about another needed repairs for my car after three hours of waiting . I should have been notified much earlier. Now I have to schedule another appointment for those repairs. And I don’t want my repairs to be delayed my scheduled time again. My family and I have been customers for more than ten years . But my family and I are considering no longer doing business here and having our maintenance and repairs done elsewhere. More
Everything went very well at the dealership. Very professional and well treated. Paperwork and processing went quickly. Phil made the whole process a pleasure. Will probably be back for future servic professional and well treated. Paperwork and processing went quickly. Phil made the whole process a pleasure. Will probably be back for future service. More
Juanita, my service advisor CALLED ME to let me know what items needed attention and what could wait until my car's next service. Appreciated not being forgotten and ME NOT HAVING TO CALL to see if my car wa items needed attention and what could wait until my car's next service. Appreciated not being forgotten and ME NOT HAVING TO CALL to see if my car was serviced. That is service. More
Great service, great advisors, great service technicians. My vehicle was experiencing a mechanical problem. For Years I have used Claremont Toyota for my vehicle service needs but because of covid-19 Claremo My vehicle was experiencing a mechanical problem. For Years I have used Claremont Toyota for my vehicle service needs but because of covid-19 Claremont dealership was closed. I took my vehicle to another Toyota dealership for service. This dealership service department performed a diagnostic test and their conclusion was questionable. I was not satisfied. Claremont Toyota eventually reopened and I brought in my vehicle. Olive, my service advisor, addressed my needs. She and the service technicians were knowledgeable in their job and thorough. My vehicle problem was resolved. My expectations were met. Being that I have always had A+ service from Claremont Toyota. Thank you. More