Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,978 Reviews of Claremont Toyota - Service Center
Sort by
August 20, 2020
Great service, great advisors, great service technicians. My vehicle was experiencing a mechanical problem. For Years I have used Claremont Toyota for my vehicle service needs but because of covid-19 Claremo My vehicle was experiencing a mechanical problem. For Years I have used Claremont Toyota for my vehicle service needs but because of covid-19 Claremont dealership was closed. I took my vehicle to another Toyota dealership for service. This dealership service department performed a diagnostic test and their conclusion was questionable. I was not satisfied. Claremont Toyota eventually reopened and I brought in my vehicle. Olive, my service advisor, addressed my needs. She and the service technicians were knowledgeable in their job and thorough. My vehicle problem was resolved. My expectations were met. Being that I have always had A+ service from Claremont Toyota. Thank you. More
by AARICH
Verified CustomerEmployees Worked With
Frederick Wilson
August 20, 2020
My experience with Oliva was great. She is very friendly and made me feel welcome. I think the people who service your car should be a little more conscious, my truck was delivered to me with grease smudges and made me feel welcome. I think the people who service your car should be a little more conscious, my truck was delivered to me with grease smudges on the inside door handle/armrest. When the vehicle goes in clean on the inside it should be returned to you in the same condition. The only reason I did not bring it up at the time is because I had an appointment and couldn't wait any longer. I deducted one star because of this. More
by JB
Employees Worked With
Oliva Vedoy Pratt
August 20, 2020
The advisor Mr, Oscar Vergara was very informative and knowledgeable. Although I had to wait at least 2.5 hrs. for my SUV to be service. Mr. Vergara informed me I had to have a repair replacement done, wh knowledgeable. Although I had to wait at least 2.5 hrs. for my SUV to be service. Mr. Vergara informed me I had to have a repair replacement done, which took another 20-30 min. It didn’t bother me to wait. I waited in the Lounge area & walked around which was clean and the patrons all wore masks. I do wish the complimentary vehicle wash was available, especially for the price I paid for my repair. However I do appreciate Claremont Toyota is now open to have my vehicles maintained. Thank you for requiring everyone to wear a mask and social distancing. More
by Bev Ames
Employees Worked With
Oscar Vergara
August 20, 2020
I was sent emails for need of 30,000. Mile service. Ended up only needing oil change. Needed recall x2. Waited 4hrs. Recall didn't get done as promised. Only oil change. 8th car 7am appt. 4hours waiti Ended up only needing oil change. Needed recall x2. Waited 4hrs. Recall didn't get done as promised. Only oil change. 8th car 7am appt. 4hours waiting with my son. Clearly issues. More
by PEARSONKEN777
Employees Worked With
Oscar
August 20, 2020
Nice quick and friendly service, recall done and they figured out the reason for the brakes shimmying, everything finished before due time. And a big thanks to Zupic in being able to figure our our ong figured out the reason for the brakes shimmying, everything finished before due time. And a big thanks to Zupic in being able to figure our our ongoing issue with Sirius and our Sienna. More
by DELANOS
Employees Worked With
Ivica Zupic
August 19, 2020
fast service love it and recommend to anyone else coming everyone should come here everyone was very kind and they were all very quick and explained everything fast. coming everyone should come here everyone was very kind and they were all very quick and explained everything fast. More
by JESUSCALDERON777
Employees Worked With
Other Employees :
Ivica Zupic, Janeth Mestas
August 19, 2020
They are kind and professional. The service hour is reasonably short. They provide me enough space to maintain social distance. I am happy to get service from Toyota of Claremont. reasonably short. They provide me enough space to maintain social distance. I am happy to get service from Toyota of Claremont. More
by John
Employees Worked With
Mr. Tarin
August 19, 2020
was excellent....everyone friendly and the work was done in a timely manor. The staff all seems to be on the same page and this comes across well - GOOD JOB in a timely manor. The staff all seems to be on the same page and this comes across well - GOOD JOB More
by TERRYBUTLER64
Employees Worked With
Janeth Mestas
