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Claremont Toyota - Service Center

Claremont, CA

4.4
2,978 Reviews

2,978 Reviews of Claremont Toyota - Service Center

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October 31, 2020

Just wanted to say that my service analysis Candace t. Harrington was so awesome in helping me to handle my problems with my tacoma .100. Points for candace😎 More

by JEANNE0032
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
Nov 02, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 31, 2020

Great customer service and efficient, The day of my visit I did not have an appointment, yet they were still able to do my service. The representative was extremely courteous. More

by ZAIRITAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Araiza
Nov 02, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 30, 2020

Customer service was excellent time waiting what's fast didn't have to wait all day my car was cleaned when I received it back always happy which Toyota Claremont service that's what I purchased my car and More

by USCTERRIJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
Oct 30, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 30, 2020

Called and scheduled appointment to fix warranty issue. Day of appointment arrived on time not on schedule took two days to repair wheel scuff? Stupid More

by GARRETTBERRY76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
October 30, 2020

Jeremy Wright, always nice to come in and chat with him even if it is not about my car. He seems to always care about my car and take care of any problems. More

by Allen Toy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
Oct 30, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 30, 2020

Humberto Gonzales made me comfortable in servicing my toyota rav 4. He made me a valued customer when I asked to replace my car's battery which is still under warantee. More

by RONOELDAGUIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Gonzales
Oct 30, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 30, 2020

The first all day visit was for recalls plus oil job and tire rotation. One recall was incomplete (the turn indicator was not reconnected). The rotation was not road tested and the truck vibrated at highway More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil in service
October 30, 2020

Need better service coordinators to assist with customers. Was not please with the rep who was helping me. The work done on my car was good though More

by AMQ_0127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juanita Moran
October 30, 2020

Good services. Patient. Friendly. Helpful. When I went to the center, someone was awaiting at the gate before 9:00am. When I wanted to enter the center, he asked if I had an appointment and gave me direction More

by HAPPYSTEPS
Recommend Dealer
Yes
Employees Worked With
Candace, Jacob Santos
Nov 02, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 29, 2020

Great Service Departament, Tony Sánchez treated me with great professionalism and with courtesy. He explained to me in details what my car needed. I will continue to take my vehicles to him and Claremont. More

by LORENA.LEON89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Sánchez
Oct 30, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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