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2,978 Reviews of Claremont Toyota - Service Center
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November 11, 2020
Honestly. I feel service dept is too busy. I had to wait 2.5 hours for a basic service. In addition, it was said that my windshield wipers were checked and in good condition. It rain a week later and wait 2.5 hours for a basic service. In addition, it was said that my windshield wipers were checked and in good condition. It rain a week later and they are NOT in good condition! They need to be replaced, if I want to see out of my front windshield. More
by NIKITHERAPY
Verified CustomerEmployees Worked With
shrive dept
November 11, 2020
Was told my service would take two hours. I waited an extra hour till I walked over to the person handling my service and asked for an update or estimation since it’s been 3 hours and I had work. They we extra hour till I walked over to the person handling my service and asked for an update or estimation since it’s been 3 hours and I had work. They were on their phone and had looked at the stack of papers on their table, and immediately grabbed mine. They had forgotten to come get me or update me after the two hour mark or send a text update. The customer service was good and friendly. They answered all my questions and made me feel assured, but after my car was taken in and everything went over I just continued to see the person on their phone assuming it was work until I finally went over to ask. More
by CINDYYNGUYEENN
Employees Worked With
Can’t remember their name
November 07, 2020
As is typical of Claremont Toyota, service was very personable -thank you very much, Tony! - and it was comforting to see adequate safety measures were in place, thereby ensuring client safety during t personable -thank you very much, Tony! - and it was comforting to see adequate safety measures were in place, thereby ensuring client safety during the current pandemic. The re-introduction of car washing and the offer to provide transportation through Lyft was also appreciated. More
by MDAWES
Employees Worked With
Antonio Sanchez
November 06, 2020
Claremont Toyota runs a very efficient dealership. They get you in and out as quickly as possible. I have never had a poor experience at this dealership. get you in and out as quickly as possible. I have never had a poor experience at this dealership. More
by JCLANGILL
Employees Worked With
Service Dept.
November 05, 2020
Very professional and polite to their customer. He explain we’ll what kind of recall or repair needs to be fixed and give you an update how long it takes. explain we’ll what kind of recall or repair needs to be fixed and give you an update how long it takes. More
by PTTY_FELICIANO
Employees Worked With
Oscar Vergara
November 04, 2020
My Toyota Care service was done by the time I walked to Starbucks for a coffee & returned to read for a bit. So quick! Since Scott was off that day, Oscar helped me out. Both are always friendly and profes Starbucks for a coffee & returned to read for a bit. So quick! Since Scott was off that day, Oscar helped me out. Both are always friendly and professional. We have been servicing our work and personal cars at Claremont for many, many years and are very happy with them! More
by LINDA77
Employees Worked With
OSCAR
November 04, 2020
I have been going to this dealership for servicing of my vehicles for 14 years. I have always been happy with the way they treat me and my car. I have recommended them to others. vehicles for 14 years. I have always been happy with the way they treat me and my car. I have recommended them to others. More
by MOJAVEGREEN39
Employees Worked With
Tony Sanchez
November 04, 2020
Great services! Special THANK YOU to Service Advisor Jeremy Wright. As always, Jeremy is the best customer supports. He is very professional, great communicate, always providing us accurate information Jeremy Wright. As always, Jeremy is the best customer supports. He is very professional, great communicate, always providing us accurate information, good suggestions how to handle our cars. Again, Thank you for your outstanding customer services Jeremy. John (Dung) Tran More
by ANHTRANDQ
Employees Worked With
Jeremy Wight
