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2,978 Reviews of Claremont Toyota - Service Center
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November 14, 2020
i was told i had to replace my driver side window molding for at total of 880 dollars. 200 for labor and so 680 for parts. how can a piece of plastic weather stripping cost 680 dollars. i would s molding for at total of 880 dollars. 200 for labor and so 680 for parts. how can a piece of plastic weather stripping cost 680 dollars. i would say you way over charged. i applied silicon grease to my molding and now the wind noise is gone. you just lost a customer. I in the process of buying a new Toyota sienna but since i cannot trust your dealership, i will be shopping for my car at longo Toyota despite having to travel 20 extra miles. its worthy my time and my trust. More
by NGOC.P.NGUYEN
Verified CustomerEmployees Worked With
dont remember
November 14, 2020
Jeremías es muy profesional me mantuvo en contacto siempre y tuve mucha confianza en su servicio en dejarle mi camioneta 2020 ,lo recomiendo. Ok again siempre y tuve mucha confianza en su servicio en dejarle mi camioneta 2020 ,lo recomiendo. Ok again More
by EXTREMEJOSE
Employees Worked With
Service department
November 13, 2020
The people here always take care of my car whenever I come in for my five and ten thousand mile checks. Always top off my fluids and take care of me come in for my five and ten thousand mile checks. Always top off my fluids and take care of me More
by SSKULLY56
Employees Worked With
I forgot
November 13, 2020
Zupe was persistent to get a hold of me - he listened, researched and found a solution/compromise for both parties. I really appreciate him wanting to fix the miscommunication. I can trust him and his pro researched and found a solution/compromise for both parties. I really appreciate him wanting to fix the miscommunication. I can trust him and his professionalism. More
by Cathy
Employees Worked With
Ivica Zupic
November 13, 2020
Service is always guick & reasonable its always a pleasure going there because I have owned a Toyota for many many years. And well know there Thank you Toyota for your good service. pleasure going there because I have owned a Toyota for many many years. And well know there Thank you Toyota for your good service. More
by TSMITH6353@AOL.COM
Employees Worked With
Ivica Zupic
November 13, 2020
The dealer was able to fix the issues with my car in an appropiate timely manner. They also washed my car which was a plus. appropiate timely manner. They also washed my car which was a plus. More
by CYSAUCEDO
November 13, 2020
I am always pleased with the service at Claremont Toyota. They are friendly, courteous, professional and get the job done. I wouldn't go anywhere else. Thank you! They are friendly, courteous, professional and get the job done. I wouldn't go anywhere else. Thank you! More
by LEREWCAROL
Employees Worked With
Phil Tarin
November 13, 2020
I was greeted immediately when I arrived to Toyota. Jeremy Wright was very polite and answered all questions I had about my car being serviced. Jeremy Wright was very polite and answered all questions I had about my car being serviced. More
by VASQUEZROMINA95
Employees Worked With
Jeremy Wright
November 12, 2020
I had a service appointment scheduled for 12:30 PM. I arrived at 12:32 PM. I was checked in by a young man who told me that Javier would be seeing me shortly and that the oil change would take 2-3 hours arrived at 12:32 PM. I was checked in by a young man who told me that Javier would be seeing me shortly and that the oil change would take 2-3 hours. I noted that 15 minutes later, other vehicles that arrived after me were seen to already. I asked the same young man why I was still waiting and he told me he would tell Javier. He also said Javier was still with a customer. At 1:05 PM I asked to cancel the appointment since I wasn't going to be seen. I was so frustrated that they were wasting my time. I had taken my lunch break to check in my car and I missed my entire lunch break waiting for nothing. Someone finally led me to Juanita who saved the day. She said she would take care of me and she did. Instead of waiting 2-3 hours, she had me in and out about an hour. I had brought my other vehicle to be serviced here before and never had this problem. This is the first time I have been disappointed with my experience. I would have given a one star review but Juanita being so kind and expediting the process for me made me reconsider. Her performance is 5 stars. However, what I had to go through before Juanita helped me made it a 1 star experience. At this point, I am not sure if I will bring my cars here again. Thank you so much Juanita, you were amazing. More
by GSCT
Employees Worked With
Javier and Juanita
