Claremont Toyota - Service Center

The service was excellent. I will definite go back again for my next purchased. Pedro the salesman was awesome. I love my new Toyota Highlander. for my next purchased. Pedro the salesman was awesome. I love my new Toyota Highlander. More

I’ve used their service department before and had great experience. However, the last time I was there, I waited about 20 minutes before I was checked in. They said my advisor was on the phone. Someone eve experience. However, the last time I was there, I waited about 20 minutes before I was checked in. They said my advisor was on the phone. Someone eventually walked me in, and she was leaving a voicemail, so obviously it wasn’t a long important call to make me wait 20 minutes. I then waited for my car to be serviced. They recommended more work, which I agreed to one of them. I waited for a couple more hours, and then noticed almost all the customers were gone. I had been there, now, for 5 hours, so since they hadn’t called me that my car was ready, I went to check with my advisor. She was no longer at her desk, and the person who had helped me earlier let me know my advisor was gone for the day. She had me talk to my advisor’s “partner” or “team mate”, I forget the name she used. He then told me my car had been ready. When I asked how long ago it was ready, he told me an hour ago. I was furious. I proceeded to pay. When I checked my paperwork, it had listed the car as ready 2 hours prior to me checking. If I ever go back, I would not recommend the same advisor. She was very nice, but I am upset at the fact that I had to wait 2 hours extra, and that’s because I ended up checking in. Who knows how much longer I would’ve been there if I kept waiting. Everyone else there was great and helpful. More

The staff was helpful and professional.The wait time was reasonable. My only complaint was the waiting room had no WiFi access. Overall good service. reasonable. My only complaint was the waiting room had no WiFi access. Overall good service. More

I've been doing my services here since I have my first car on 2013 and again on my 2nd on 2016. Staffs are helpful and professional. Shout out to my finance advisor before Venedick Songco and my service a car on 2013 and again on my 2nd on 2016. Staffs are helpful and professional. Shout out to my finance advisor before Venedick Songco and my service analyst Jeremy Wright! I just wish that the company will offer more affordable service maintenance fee, labor fees and service parts fee. But overall experiences is good. More

Mohammed was and is a good manager. I will patronize the store s as gain , if I ever want to buy a car. I was so impressed by the sales man and the finance man. store s as gain , if I ever want to buy a car. I was so impressed by the sales man and the finance man. More

Great experience in the service department. Olivia was super nice and friendly and explained everything thoroughly. I would definitely be bringing my car for service again. super nice and friendly and explained everything thoroughly. I would definitely be bringing my car for service again. More

Routine maintenance. Completed timely. Like all our visits in the past 18 years, since buying Toyota’s at this dealership location, the service has never disappointed us. visits in the past 18 years, since buying Toyota’s at this dealership location, the service has never disappointed us. More

Was able to bring my car in same day as I made the appointment. Long wait and no ride home due to Covid 19. Wish they had told me when I made the appointment. appointment. Long wait and no ride home due to Covid 19. Wish they had told me when I made the appointment. More

is good!!Routine maintenance. Complete in time. Like all our visits in the past 18 years, since purchasing Toyota cars at this dealership, the service... our visits in the past 18 years, since purchasing Toyota cars at this dealership, the service... More

I took my Toyota Camry in for a 30k Service, and tires. My service advisor Jeremy Wright went above and beyond !! Excellent Service Highly recommend you ask for Jeremy My service advisor Jeremy Wright went above and beyond !! Excellent Service Highly recommend you ask for Jeremy More