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Claremont Toyota - Service Center

Claremont, CA

4.4
2,979 Reviews

2,979 Reviews of Claremont Toyota - Service Center

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January 08, 2021

Great service everyone is nice and friendly give you all the information you need to know and they do a great job giving you the best deal that they can More

by TRINO_PANDA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Santos
Jan 11, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615 Edit Response

January 07, 2021

There was no additional info re: 10 point safety check or tire pressure. Did they actually check my tire pressure and of so, did they correct it? More

by SALDANAJARHEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no name
Jan 07, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 06, 2021

Valerie was super helpful, she made sure all works were done in a timely manner. She’s awesome, honestly and professionalism are always appreciated.thank you Valerie. More

by REDPILL2017
Recommend Dealer
Yes
Employees Worked With
Valerie
Jan 07, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 05, 2021

The Service Dept staff was knowledgeable and efficient....based on number vehicles in for service prompted a three hour plus wait, which prompted us to call for a ride! We appreciated the notif More

by JMWORTH7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Tarin in Service
Jan 05, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. If you please contact me via phone (909) 542.1615 and provide the vehicle information or your real name so I will make sure Phillip will fix the information about the miles, since this survey only provided me with your nickname, I will really appreciate that information We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 05, 2021

Candace is always extremely helpful and knowledgeable. Very satisfied with our service at Claremont Toyota . We will continue to service our Toyota’s here. Thank you Candace!!! More

by CHENTEP21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
Jan 05, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 05, 2021

Very nice and employees very friendly. Followed their recommendations, very happy with the end results. Pricewise, it was affordable and worth it. We will be going back for our next service for sure More

by CRISFLETES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
Jan 05, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 05, 2021

New ownership caused me the loss of a Costco discount since you no longer partner with them. Despite this, I still have my vehicles serviced at Claremont Toyota because Phil Tarin is my service rep. Phil More

by Gootz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Tarin
Jan 05, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 05, 2021

Friendly staff; overall pleased with service. Olive is a pleasure to work with and answered all my questions. Keep it up the good work Olive!! More

by SHEMOR1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olive
Jan 05, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 05, 2021

Needs improvement in the area when the serviced vehicle is picked up. Needs to improve its customer service interaction & communication. Service advisor did a good job. Professional and great customer More

by SDAVID811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott from Service Dept
Jan 05, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 04, 2021

I took my truck for an oil change and whoever made left a mess in the bottom of the truck and didn’t clean it and the only way I knew it was because it started to lick in my driveway More

by CARREON_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
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