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Claremont Toyota - Service Center

Claremont, CA

4.4
2,979 Reviews

2,980 Reviews of Claremont Toyota - Service Center

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January 20, 2021

My service advisor recommend the brake fluid exchange service and the E.F.I fuel induction full service for my corolla which I am not sure it is necessary for a car with just 30,000 miles. I went ahead w More

by TKNGUYENCSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
Jan 28, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 19, 2021

Super organized and easy drop off and pick up of my car. Scott was super helpful and a great at communicating what was going on with my car. AAA+++ More

by ICANCETHRU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott service advisor
Jan 28, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 19, 2021

Long line when we arrived, but the service was quick, professional and answered all our questions patiently. Customer lounge was spacious and clean. Took Covid very seriously. More

by ARTHUR_AD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Jan 28, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 19, 2021

1st 5,000mile service. Made appointment, arrived on time, waited 2 hours 20 minutes, 15 minutes for them to bring me the wrong car, then brought mine with no car wash? When I asked what happened to my More

by BONNIE_MARQUEZ
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Tarin
January 16, 2021

My experience was great! Very nice and helpful. They even offered to wash my car which was very nice of them and the guy dried my windows. More

by LPEREZEA
Recommend Dealer
Yes
Employees Worked With
Juan Bonilla
Jan 28, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 16, 2021

Great service and honest dealer. You'll only pay for what you really need. They'll even provide a complimentary car wash while waiting for your vehicle to be serviced. More

by RSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 28, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 15, 2021

The service advisor was so dedicated to his work. He helped me to getting a rental car and finished the work on time as promised. It wasn't cheap, the final payment, but based on what they did, it is w More

by PHILPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Jan 28, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 15, 2021

I don't know. Too hard to ever reach anyone. Now I'm getting late payments reminders from my trade in and bad credit marks More

by STEVE@ALGER1.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel sales and Richard finance
January 12, 2021

Oscar Vegara is dedicated to the end! He makes sure your Oscar Vegara is dedicated to the end! He makes sure your car is serviced and job is completed! The mechanic & supervisor who stayed & helped me! More

by SASALVRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vegara, service manager & mechanic
Jan 28, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 12, 2021

I was offered to get the various package maintenance services but never offered me the regular oil change service until after I got asked for it. More

by RAYMUND_RIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia
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