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Claremont Toyota - Service Center

Claremont, CA

4.4
2,980 Reviews

2,980 Reviews of Claremont Toyota - Service Center

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February 05, 2021

Overall good service. Been 1 year. I hate I had to leave my truck and come back because I don't live in the area and due to COVID there was no shuttle. Truck makes a noise when I shut off, they say it's the More

by MUSICLUVBUFFET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Umudu
Feb 05, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 03, 2021

Had my car serviced for the 90k. Pleasant interactions with the service staff and cashier. Prices for the services was more expensive that anticipated even with the discount, according to the service adv More

by EDUC822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
Feb 03, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 03, 2021

Candice was polite and most helpful. I am very much at risk from COVID. She helped me locate an outdoor area rather than the waiting room and the installation was done quickly. I cannot speak for the qua More

by MARNY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Candice
Feb 03, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

Feb 04, 2021 -

MARNY responded

Please let me know what kind of warrenty there is on the battery installed.

February 03, 2021

Very fast service,Had my car service faster than I Very fast service, Had my car service faster than I expect and also haave my car washed too. I didn;t expect to have a carwash service More

by BAYNGUYEN007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know his name, nut he is greate
Feb 03, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 03, 2021

More friendly and they have more comunication thank you, and thank you to mrs Gonzales he is been there to help with everything the car needs. More

by OZZYRC71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Saad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs Gonzales , Mo Mostafa
Feb 03, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 03, 2021

Clean and spacious facility. Customer service was great. They also have snacks in the waiting room for kids. I will definitely get my car serviced here in the future. More

by o_meza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Guzman
Feb 03, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 02, 2021

My experience was great overall. Great customer service, fast approach, clean waiting area, social distance safe, and accurate estimated wait time. Will definitely be returning. More

by NAVARRO.STEPH917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marquez
Feb 02, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 29, 2021

Candice answered all my questions with overall great customer service. My oil change and check up was done quickly and to my satisfaction. Will be back for sure! Thanks Claremont Toyota! More

by BTE009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice
Jan 29, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 28, 2021

Oscar is a concerned and helpful advisor.He answers any Oscar is a concerned and helpful advisor. He answers any and all questions. I appreciate the pictures of necessary repairs. That way I'm sure the re More

by AILEEN.B.BOYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara, the best of the advisors.
Jan 28, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 27, 2021

The service visit was very quick and ahead of time. Fast and friendly service,work done was complete and clean very satisfied with the dealership. More

by RUSSELLE.REHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jan 28, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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