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Claremont Toyota - Service Center

Claremont, CA

4.4
2,980 Reviews

2,980 Reviews of Claremont Toyota - Service Center

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February 19, 2021

Everything was great as far as maintenance service on ca and employees friendliness and such (:! The only negative was how Very VERY LONG IT TOOK TO BE DONE!! More

by MSKARMSTRONG22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The person who checks you in and explains what will be done during service and results after mechanic assesses
Feb 22, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 18, 2021

Came in for a 10k service, but beforehand noticed an object in my tire. When I got into the vehicle my tire light was on. I let my service advisor know and it was resolved the same day. Thanks Jeremy! More

by PG-13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
Feb 18, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 18, 2021

My service advisor is the best. I wish they washed serviced cars again but otherwise, they take care of my car. I know it’s in good hands. More

by L_GONZALEZMGMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
Feb 18, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 18, 2021

Great customer service. The employees are so kind and help you with every need. I will recommend all my friends and family members to Claremont Toyota. Thank you. Judy Velasquez More

by WINSTONINSURANCEAGENCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivica Zupic, Juan Bonilla, Eliud Casillas, Ryan Crenshaw, Eduardo Cardenas
Feb 18, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 18, 2021

Jeremy was very helpful in getting me checked in and explained the service required for the vehicle. Advised no recalls pending and service was done efficiently. More

by TINA.COX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Feb 18, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 18, 2021

Bert is the best service advisor! I love this Toyota Dealership. I have been going here since 2005 when I bought my first car at this very dealership. Now I'm in a 2020 Toyota RAV4 and I love it More

by T. Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto (Bert) Gonzalez
Feb 18, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 17, 2021

e[ servicio es excelente los que atienden el aria de servicio son muy amigables te reciben con una sonrisa muy amigable te asen sentir muy vien More

by DILCIASEDANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivica Zupic
Feb 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 17, 2021

Great service. Love coming back to have my car services. Very efficient, knowledgeable and helpful. Always leave with a great feeling that my vehicle is in great hands. More

by CECILIARLEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Zilibra
Feb 18, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 17, 2021

Everyone was great!!!! The rep, made sure I was aware of what was needed and let me be lead on what I wanted to have done to my car. There was no pressure which I really appreciate. More

by VRPANIAGUA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lupita
Feb 18, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 16, 2021

The service was excellent. I did not have to wait for a long period of time. The work was complete in a timely manner. Candace Harrington, the Service Department representative was courteous and very helpf More

by DOC_YOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
Feb 16, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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