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Claremont Toyota - Service Center

Claremont, CA

4.4
2,982 Reviews

2,983 Reviews of Claremont Toyota - Service Center

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February 26, 2021

Mr Scott Zalibra is always a pleasure to work with. I trust him to keep my vehicle in a good safe driving condition. People like him is what keeps me satisfied to be your customer. I plan to buy my next More

by RG20343
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
Feb 26, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 26, 2021

The dealer ship got my car into the service center the same day. The personnel were fantastic and courteous - however, the reason why I took my car in still had the same issue - there is a squeaking noi More

by ABSHWKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 26, 2021

Service advisor was very courteous and professional. He was quite knowledgeable of our vehicle's needs and was prompt in notifying us when work was completed. I was very pleased with this service appointme More

by LoyalCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright, Jeremy
Feb 26, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 25, 2021

Best customer service ever...Bert took good care of me & Best customer service ever... Bert took good care of me & my Sons car was ready 2 be picked up ...Not to mention the Car was washed..I am very please More

by MSMARMAR1468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert # Service
Feb 25, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 25, 2021

Javier Bernal was very good at explaining the work that needed to be done. I appreciated the courtesy discount and washing the car. This is where I always bring our Avalon. More

by CHUCK.RASSIEUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Bernal
Feb 25, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 25, 2021

Days later, nothing is fixed and there is clearly a total communication problem between the service folks, the people who do ordering/receiving, and the automatic messaging/e-mail update system. Basically, a More

by Teedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly someone. And someone in service.
February 25, 2021

I have to say I wasn't expecting much when I visited this time because I had some bad experience in the past, but this visit was much better, and Luis did a good job with helping me resolve my issues. Thank More

by ITSMISSVEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis in the Service Dept handle my vehicle, and I was pleased with the outcome.! Thank you.
Feb 25, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 25, 2021

This was my second time bringing my car to Claremont Toyota for service. I really appreciate Candace Harrington! She is very professional and listens intently when I ask questions. I forgot to ask her t More

by Doctor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
Feb 26, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 24, 2021

Good service, professional kind people fast and caring. They take the time to help and assist the best they can to get you in and out More

by FENDER91765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osvoldo Godoy
Feb 24, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 24, 2021

Transitions are hard--getting an appointment was ridiculous, but once I got there Tony was terrific in his care for the issues affecting me and the car with warranty. More

by LJCOD
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
Feb 24, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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