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Claremont Toyota - Service Center

Claremont, CA

4.4
2,983 Reviews

2,983 Reviews of Claremont Toyota - Service Center

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March 17, 2021

They were very professional and addressed all my concerns about my vehicle appropriately. They also informed me of upcoming issues that my car needed to be done on my next maintenance. More

by MOONLILY91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
Mar 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 17, 2021

Very good customer services provided by Service Advisor-Mr. Antonio Sanchez, nice, politely and helpful. My car maintenance service experience with Claremont Toyota was great! More

by PACZONINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Sanchez
Mar 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 17, 2021

Great work is always done when I go in for service or sales Bert knows what is need and is always giving the right reasons for what I need done More

by CAD9100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 17, 2021

Nice waiting room with free refreshments. Scott is very well experienced to customers service connection. He ordered the airbag parts for me for next appointment. As soon I got in for service he took my tu More

by R0LLY02
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 13, 2021

Went for an oil change. Was quick and easy. In & out in less than an hour. Always a good experience when it bring my car. More

by MIDNIGHTMOONMARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
Mar 15, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 13, 2021

They take too long to do an oil change. No point in doing an appointment. Always take about 4 hours to do my services.s More

by SOULJAHZ4CHRIST_247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricki, Mo Mostafa, Ryan Crenshaw, Luis Estrada, David Garcia
March 10, 2021

Been coming here for almost all my services. They are reliable, fast, and gr8 customer service.. been to crown once since they closer to me and that was my last experience with them.. crown has name but More

by NISARSAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Arturo Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mahmoud Eissa, Adrian Romero, David Song, Edgar Leon Lopez
Mar 10, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 10, 2021

Anthony Sanchez who checked me in was very courteous. He re-explained what was going to be done to my SUV. I also appreciated the technician’s -John McMahon’s “explainations” on what was done to my SUV, w More

by Bev Ames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Vedoy Pratt & Anthony Sanchez & John Mcmahon
Mar 10, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 10, 2021

Jeremy Wright provided great service. He was very helpful. He provided great savings. The service was fast and even provided a car wash. Excellent. Thank you. More

by RNCDAVIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright service dept
Mar 10, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 09, 2021

Went in for cabin/engine air filters, Service was fast and online coupon was a great deal! Juanita Moran took care of us in a jiffy! Thanks! Juanita! More

by PREY4WAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanita Moran
Mar 09, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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