Back

Claremont Toyota - Service Center

Claremont, CA

4.4
3,068 Reviews

3,068 Reviews of Claremont Toyota - Service Center

Sort by
November 16, 2024

Sinceramente, son excelentes, muy puntuales, el tiempo estimado fue justo, gracias especialmente a Zupe, que resolvió gentilmente mis problemas relacionados con el Software de mi Venza More

by LOMARLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zupe
Nov 18, 2024 -

Claremont Toyota responded

Gracias por tu fantástica reseña! Estamos encantados de saber que encontró nuestro servicio puntual y que Zupe pudo ayudarlo de manera efectiva con el software de Venza. Su satisfacción significa mucho para nosotros! Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

November 15, 2024

Great customer service. The app is great to make payments and make appointments. Thank you More

by KIMGRIFFIN074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember names
Nov 18, 2024 -

Claremont Toyota responded

Thanks for your feedback, Kim! We're thrilled to hear you enjoyed our customer service and found the app helpful for payments and appointments. Your support means a lot as we strive to improve continuously. We look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 14, 2024

We had a good experience and a fair deal just how we wished and are happy with what we received. More

by MCMADRIGAL80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a good experience and felt you received a fair deal. Your satisfaction means a lot to us, and we appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

I had taken my RAV4 for an oil change since the sticker they provided said it was due, the vehicle also advised maintenance needed when I arrived they said no oil change was needed yet but it still needed More

by ARIZ1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Claremont Toyota responded

It's vital that we're providing accurate service and it's clear that did not happen. When you have a moment, please contact us, as we'd like to go over all of the services that were completed at your latest visit and take care of any that were overlooked. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

I believe his name is Eric he works in the back with the cars. He was very professional! I had some concerns about my car and he went out of his way to show me everything will be ok! Very professional!! More

by JAAYJAY98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Eric
Nov 14, 2024 -

Claremont Toyota responded

We’re thrilled to hear about your positive experience with Eric and Luis. Their professionalism and compassion make a real difference. We appreciate your kind words and will definitely share your feedback with the team! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

Totally satisfied! People posited, eating period reasonable! Place clean. Very good management! Will totally purchase any of my future Toyota vehicles if I ever need an More

by ISHAN.WANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Claremont Toyota responded

Ishan, we’re thrilled to hear you had such a positive experience! Your satisfaction means the world to us, and we appreciate your kind words about our team and facility. Looking forward to helping you with your future Toyota purchases! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

Came in for simple oil change, No tire rotation, no major work. I have a temperature liquid gage and my oil was reading cold. Once I checked my Oil stick was out n cap was on screwed in all the way. If it wa More

by JPRADO_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Nov 14, 2024 -

Claremont Toyota responded

It's vital that we're providing both quality and accurate service and it's disappointing that did not happen. We'd like to learn more about this, so we can address this appropriately with our team and make sure this doesn't happen again. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

Always prompt, courteous and trustworthy. Steve Saad is a great manager. I highly recommend this dealership. More

by FGAUEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Saad
Nov 14, 2024 -

Claremont Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Steve and our team. Your recommendation means a lot to us, and we’re here to help whenever you need! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

Claremont Toyota is always in its best performance! Every time I went for my car service I am always completely satisfied. Every one polite, friendly, service time very good. More

by ISHAN.WANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Claremont Toyota responded

Ishan, thank you for your fantastic review! We're thrilled to hear that our team consistently meets your expectations. Your satisfaction is our priority, and we appreciate your trust in us for your car service. Looking forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

Service Advisor (Ozzy) was excellent! Wait time for car delivery after service and paying was awful. I waited for 20 minutes to get my car. Additionally, your Customer Service dept lea More

by PJSTLUKA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy Godoy
Nov 14, 2024 -

Claremont Toyota responded

Thank you for both your business and feedback. It's discouraging to see that you had to wait this long and had some issues getting into contact with our team. We're glad you were able to speak with Mike about your experience and we look forward to returning your vehicle to you in a more timely manner at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

...
24
...