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Claremont Toyota - Service Center

Claremont, CA

4.4
3,069 Reviews

3,069 Reviews of Claremont Toyota - Service Center

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March 09, 2022

They are professional and helpful and had discounts which that makes me happy. Thank you much More

by JERUSALEMMULUGETA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

March 09, 2022

I was very happy with the service and the people that help me they were all bery nice> More

by CARLOS.ESQUEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

March 09, 2022

Claremont Toyota is a great place to purchase a vehicle and then have it serviced there. Oscar Vergara is a very helpful service advisor. Thomas Martinez More

by TOMMARTINEZ0427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Vergara
Mar 09, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

March 09, 2022

I took my car for its first service and it was a great experience. I had an appointment and the service advisor said it would be a few hours. So, I asked if they could drop me off at a nearby shopping are More

by MICHELLE89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert
Mar 09, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

March 09, 2022

Es un buen servicio rápido y son muy amables y te atienden rápido en cuanto yagas no son como otros lugares que tienes que esperar mucho More

by ROJELIOALVARADO55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Claremont Toyota responded

Querido Cliente, Gracias por tomarse el tiempo para responder este cuestionario sobre su reciente visita en nuestro concesionario. Nos esforzamos para poder brindar una experiencia excepcional para todos nuestros clientes y estamos muy contentos de escuchar que tuvo una experiencia plasentera en nuestro concesionario. Ademas, si tiene un minuto extra y puede llenar un cuestionario que recivira de la Compania Medallia, lo vamos a agradecer mucho. Apreciamos mucho su negocio y lo valoramos como nuestro cliente. Muchas gracias por escoger Claremont Toyota para las necesidades de su vehiculo Sinceramente, Janeth Mestas Customer Relations Claremont Toyota 909.542.1615 Janethmestas@claremonttoyota.com

Mar 09, 2022 -

ROJELIOALVARADO55 responded

Gracias a todos son muy amables y tienen sus cervision rapidos y un lugar muy limpio

Mar 09, 2022 -

Claremont Toyota responded

Muchas gracias por sus palabras, es un placer para nosotros tener clientes como usted y su familia !

March 09, 2022

Great service! Made an appointment and my car was ready within 2 hours. Be sure to make an appointment it will be quicker! More

by SARAH.PEREZ56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

March 08, 2022

It was tough doing all the communication, being told the routine maintenance and other requested work NOT being done or even communicate about. More

by GEORGE.M626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olivia
Mar 08, 2022 -

Claremont Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (909) 625-1500 when you have a chance. Thank you, and we look forward to hearing from you.

March 08, 2022

Great Customer service by Danny. Fast and efficient service by Toyota. Service done earlier than expected More

by ANNAFMCHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Vera
Mar 09, 2022 -

Claremont Toyota responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience!

March 08, 2022

Scott is the best service contact and always takes care of my highlander. He has been my service agent since 2016 and o couldn’t be happier, always checks for discounts and recalls so my vehicle stays in t More

by NURSEDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Z
Mar 09, 2022 -

Claremont Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 07, 2022

Very respectful and helpful staff at this dealership, they always make sure you’re secured and well prepped whenever you leave with a new car and the aftercare as well. More

by JOSEHERNANDEZ.JH219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Claremont Toyota responded

Hello, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience!

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