Claremont Toyota - Service Center

I had the best experience, thank you, nasir. .. Mohammed... and Davy. They went about and beyond. .. Mohammed... and Davy. They went about and beyond. More

Everything went good up till leaving the car at the service center. I was waiting for the call/message (in the waiting room) from the service center that my car is done, but did not happen till I went service center. I was waiting for the call/message (in the waiting room) from the service center that my car is done, but did not happen till I went to the service desk at about 2:00pm to check the status of the service. Found out that my car was done by 12:30pm, but nobody bother to notify me--that sucked!! More

This was my first visit for service (new car) and they took my car back right away and handled my rideshare for me. Great service. took my car back right away and handled my rideshare for me. Great service. More

Claremont Toyota is the place to go! Nothing can go wrong with their great and professional service. Thank you, Arturo Hermosillo and Luis Medina! Nothing can go wrong with their great and professional service. Thank you, Arturo Hermosillo and Luis Medina! More

Claremont Toyota has the best service and the staff is great and Oscar Armas is great great and Oscar Armas is great More

My sales appointment with Manny was at 10 am. I Arrived at 9,:30. No Manny. they said he would arrive at 11 am …. He never did show up for work Worked with a salesman and the. blue I Arrived at 9,:30. No Manny. they said he would arrive at 11 am …. He never did show up for work Worked with a salesman and the. blue RAV4 PHEV Manny promised was SOLD! I then had to settle for one in gray. I am totally upset with the experience which took 3 hours. More

I brought my car in for service and it took a while like 2 hours to wait. Once my car was ready, nobody notified me that my vehicle was ready. What made it worst was when I took my paperwork from the cashie 2 hours to wait. Once my car was ready, nobody notified me that my vehicle was ready. What made it worst was when I took my paperwork from the cashier that showed my car was finished and ready to be given back to me. I gave it to the Valet clerk (Chantella). She had the worst attitude in this whole experience. She acted like she hated to be there and was annoyed that my car was ready for pick up. After I gave her my paperwork it’s her job to have a service porter bring the car to the pick area. I waited in the pick up area for 30 minutes. I noticed that customers were getting there cars that were behind me first. I walk back inside and ask chantella if my car was on its way. She snapped back in a rude loude tone . I need your paperwork. Did you give it to me? I replied yes I already gave it to her a while back and I been waiting. She rolled her eyes back with unprofessional annoyed look and yelled go wait outside it should be coming up. I was shocked by how she was taking to me. Rude, unprofessional, and she look like she hated the world. The sales side is nice , the service advisors are nice. But when you go pick your vehicle from the valet clerk your experience turns upside down. I used to work in customer service and the auto industry. This was horrible to treat anyone in any business. More

I made an appointment for a specific time once I got there prior to my appointment waited additional 30 minutes for them to take the vehicle. Which i understand it was busy time, I just would like a bet there prior to my appointment waited additional 30 minutes for them to take the vehicle. Which i understand it was busy time, I just would like a better turn around time it took them 2 hours and a half to finish my car. Regardless customer service was great just the turn around time was a little to long More

The customer service was good, the only problem was the waiting time too long, musical videos or something different then sports will be appreciated! In the waiting room waiting time too long, musical videos or something different then sports will be appreciated! In the waiting room More

I've taken my vehicles to be serviced by dealers for many years. I never felt so dismayed from the moment I arrived waiting for a service advisor to the last moment in the overcrowded waiting lounge. years. I never felt so dismayed from the moment I arrived waiting for a service advisor to the last moment in the overcrowded waiting lounge. More