3,068 Reviews of Claremont Toyota - Service Center
It is doing a good job bundling customers service. Continue doing the good job. Thank you Continue doing the good job. Thank you More
Service was great but you lack attention to customer, I was supposed to have been picked up but , somehow my ride got canceled I was stranded there from the moment I left my truck until almost 7pm was supposed to have been picked up but , somehow my ride got canceled I was stranded there from the moment I left my truck until almost 7pm More
Overall pleased with the service. I wish there was a way to expedite very routine service, like an oil change. It took almost 3 hours to complete. I wish there was a way to expedite very routine service, like an oil change. It took almost 3 hours to complete. More
Muy bien servicio todo el personas es muy amable y trata siempre de ayudarte en todo lo que puede y muy buenos carros ya sean nuevos o de segunda siempre salen buenos y lo que te dicen te lo cumplen yo agar siempre de ayudarte en todo lo que puede y muy buenos carros ya sean nuevos o de segunda siempre salen buenos y lo que te dicen te lo cumplen yo agarre ya 2 carros y nunca me an dado problemas todo me a salido bien y lo mejor es de cuando llevas a servicio tu carro te lo hacen bien y rápido no esperas mucho lo recomiendo me encanta yo no cambio Claremont Toyota para mi es mi vendedora de carros la mejor qué hay ni la cambio More
Got the job done and helped me return to the dealer by a lift. Thank you lift. Thank you More
Dropped truck off at 2:15pm, with a 2:30 appointment. About 4 hours later, I get a call saying that they had only done the oil change. Said there were some other issues, but wanted to know if I still wan About 4 hours later, I get a call saying that they had only done the oil change. Said there were some other issues, but wanted to know if I still wanted to move forward with getting the alignment done. I said yes. 45 minutes later, I was told they couldn’t finish the job and would have to do it in the morning. Was not happy with that because I had rented a dump trailer for the following day for some demo work I was doing. Told them I needed my truck as early as possible the next day. 9am rolls around and no call. I had to call to check the status. Said they would check and call me back. Five minutes later, got a call saying that it was done. WHY DID I HAVE TO CALL? How much longer would I have waited if I didn’t call you. So now I’m behind schedule with my work. Couldn’t complete the job the same day, so I had to extend the rental for the next day. Which cost me money that it shouldn’t have. I just don’t understand why you set appointments and then take almost 4 hours for an oil change. Your delay in doing the job I paid you for, cost me more money to finish my work over the weekend. More
The service department is great and the customer relations Manager is top #1 They shuttle me to my home and back and that was very convenient I recommend this deal to everyone. Phil is great , but relations Manager is top #1 They shuttle me to my home and back and that was very convenient I recommend this deal to everyone. Phil is great , but John Zupic or Zup wow best ever!. More
the service department was great and the service advisor candace was very friendly and helpful candace was very friendly and helpful More
Claremont Toyota was very, very helpful and kept me informed. I highly recommend. The rats ate my electrical system, and Olive and your Service Mgr worked with me in securing my insurance coverage an informed. I highly recommend. The rats ate my electrical system, and Olive and your Service Mgr worked with me in securing my insurance coverage and in repairing the vehicle. It's an older truck (2004) and it looked brand new when I got it back. It had been detailed and the engine looked brand new. I am very satisfied with the help I got. Olive was always available and on top of things. When it took forever to get the electrical harness from Japan (or wherever), Toyota got me a rental for a couple of days, which really helped me out. More
fast and efficient! ! friendly staff :) i just moved over here from riverside and it was nice to go to a welcoming dealer ! friendly staff :) i just moved over here from riverside and it was nice to go to a welcoming dealer More