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Claremont Toyota - Service Center

Claremont, CA

4.4
3,068 Reviews

3,068 Reviews of Claremont Toyota - Service Center

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March 22, 2022

I was given great service! I left really happy with the job done on my car. More

by EVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Ruiz Esquivel
Mar 22, 2022 -

Claremont Toyota responded

Eve, it truly makes us happy to know that you received the service that you deserve! We can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 22, 2022

Excelente muy buen servicio yo se los recomiendo a mis amistades que vallan a vicitar More

by SONIALOBO101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Claremont Toyota responded

Muchas gracias por esta gran reseña. Agradecemos que nos haya elegido y estamos ansiosos por volver a trabajar juntos pronto. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

March 22, 2022

From the adviser was very good except waiting time arrive at 944 wait on line for a list 20 minutes until they fine another adviser and she did on tine More

by ESERNA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Claremont Toyota responded

Happy to hear that you had an overall positive service visit! Please let us know if there is anything else we can do for you! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 22, 2022

Very knowledgeable person and quick respond to my question about my car and very patience More

by rosarioalvarez1@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Alvarez
Mar 24, 2022 -

Claremont Toyota responded

Rosario, We're very happy you received great service and communication from our team. Please don't hesitate to let us know should you need anything. We're always happy to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 22, 2022

The service advisor was friendly and helpful. I had to call for my car status. My car was done after hours and one of the last customers to leave from the delarship. More

by JOANNA.JONES2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Sanchez
Mar 22, 2022 -

Claremont Toyota responded

Joanna, We appreciate your business and your feedback. We'll be making sure we provide better service and communication at your next visit. Should you like to discuss any issues you experienced, please feel free to contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 22, 2022

The wait time is always incredibly long. I always end up waiting more than the time they quote me, which is still several hours. More

by YL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisela Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Claremont Toyota responded

YL, We understand your time is valuable and we're disappointed that your services take longer than expected. Thank you for sharing your feedback, as we'll be addressing this with our service team and emphasizing the importance of providing more prompt service. Should you like to discuss any of the issues you've faced at your recent visits, please don't hesitate to contact us. We're always happy to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 21, 2022

The person who attended me was very professional and had a good attitude and answered all my questions. More

by PATRICIALOPEZPATRILO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2022 -

Claremont Toyota responded

We are glad that our team made sure you had a 5-star visit and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 21, 2022

Luis macias was great and I didn’t have to wait long either so I was happy! Thank you again! More

by LEXY_IQAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Mar 22, 2022 -

Claremont Toyota responded

Luis is awesome and we are glad we got you back on the road in no time! We appreciate your feedback and hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 20, 2022

Great service, we don't take our car and truck anywhere else for service. Recommend them without question More

by GBBSJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil ternan
Mar 21, 2022 -

Claremont Toyota responded

We are ecstatic to hear that our service team always provides you with a fantastic experience! Hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 19, 2022

When I went for service one of the technician apparently bent one of my hubcaps. More

by OSIRISTORRESOSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Claremont Toyota responded

We're disappointed to see your vehicle wasn't returned to you in the same condition that you dropped it off in. Please contact us at your convenience, as we'd like to learn more about this and help get this resolved. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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