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Claremont Toyota - Service Center

Claremont, CA

4.4
3,068 Reviews
Call Service Center (909) 542-1828

3,068 Reviews of Claremont Toyota - Service Center

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March 26, 2022

Had appointment 11 oil change left at 300 pm very frustrating missed opportunity for satisfaction! More

by PARTITAS2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bert
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Mar 28, 2022 -

Claremont Toyota responded

We understand your time is valuable and we're disappointed to see it took this long to complete basic services. Thank you for bringing this to our attention. We'll be addressing this with our service team and emphasizing the importance of providing more prompt service. Should you like to discuss your experience any further, please don't hesitate to contact us. We're happy to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 26, 2022

Very trustworthy with great communication and transparency. The amenities are always top notch when getting my car serviced. More

by AZUCENA.DIAZ.31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
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Mar 28, 2022 -

Claremont Toyota responded

We are proud of our team and their efforts to take such great care of you during your service visit! Hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 26, 2022

Had a walk in service on my car, they were finished in just a few hours which was great. Finished sooner than expected. More

by Della27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Estrada
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Mar 28, 2022 -

Claremont Toyota responded

It's so nice to hear that we got you back on the road in no time! We can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 26, 2022

I normally take my car to a my neighborhood mechanic for oil changes but lately they have not done a good job I decided to come to Toyota Dealership they inspect everything for my oil change. I will be br More

by PRISCILLA18MARTINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Claremont Toyota responded

Thank you so much for choosing us and we look forward to seeing you at your next service visit! Take care! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 26, 2022

They are excellent, dealing with their customers. I have a problem with my Toyota Siena Bluetooth, they tried with me very hard to solve this issue. Thank you for all the workers there and for Mike t More

by GH.SEDKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Gaied
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Mostafa
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Mar 28, 2022 -

Claremont Toyota responded

We are so happy that Mike was able to fix your vehicle's issue so you could get on your way! Hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 26, 2022

Good service, excellent value and appreciated the free Lyft ride to my job site. Convenient More

by OPALJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Claremont Toyota responded

We're more than happy to hear that your experience was nothing short of stellar. Hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 26, 2022

The dealership and its staff are amazingly responsive and professional. Their replies to requests are prompt. I will always go to Claremont Toyota and have recommended to friends and family members! More

by ALIS.ZAKARIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Claremont Toyota responded

We love having you as a valued customer and we hope to serve you with this high-love service for many more years to come! Thank you so much! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 25, 2022

They are good but took 3 hours for just the basic oil change and service More

by VOUCHER27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2022 -

Claremont Toyota responded

We understand your time is valuable and we're disappointed to see it took this long to complete basic services. Your feedback is appreciated and we'll be using it as a learning opportunity and reemphasizing with our team the importance of providing prompt service. Thank you for the opportunity to earn your business and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 25, 2022

Great service and good communication on explaining to me any issues with my vehicle’s More

by KIMCISNEROS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2022 -

Claremont Toyota responded

We are so happy that we were able to fix your vehicle's issue so you can get on your way! We look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 25, 2022

Easy to get an appointment but I know to be ready to wait 2 hours. More

by JAAYJAY98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2022 -

Claremont Toyota responded

We are thrilled to hear that you had a smooth service appointment here with us! We look forward to working together for many more years to come! Thank you so much! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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