Back

Claremont Toyota - Service Center

Claremont, CA

4.4
3,068 Reviews

3,068 Reviews of Claremont Toyota - Service Center

Sort by
March 31, 2022

All except I just notice mechanic forgot 2 tire valve stem caps on both right tires. No biggie, I can buy some at Pep Boys but if he missed this, then what did he miss on my maintenance? Attention to det More

by PACIFICO4ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Service dept
Apr 01, 2022 -

Claremont Toyota responded

Providing quality and accurate service is very important, which is why this is disappointing to read. We appreciate you sharing this and we'll be addressing this with our service team and make sure they're not overlooking anything like this again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 31, 2022

Service rep did not follow through on his promise to notify the service manager on the discoloration of my seats. More

by SFREDERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Esquival
Apr 01, 2022 -

Claremont Toyota responded

We're disappointed there was some miscommunication on our end. Please contact us when you have a moment, so we can look into your seat discoloration and discuss possible solutions. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 31, 2022

Accepted me early, took care of of fast and easy with no issue whatsoever. Will be returning More

by GNUNEZ1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Claremont Toyota responded

We are glad that we got you back on the road as soon as possible! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 31, 2022

The place is fine. But my service was. not completed. Tires not rotated as needed. More

by LVASQUEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Apr 01, 2022 -

Claremont Toyota responded

We're discouraged to see that not all services were completed. We'd like to learn more about when you stopped by and would like to set up a time to complete any necessary services for your vehicle. Please contact us at your convenience. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Apr 01, 2022 -

LVASQUEZ1 responded

Thank you for your offer. I will have to check my schedule and advise when I can make an appointment.

March 31, 2022

Got to the service center without an appointment to get my first oil change for my new Hybrid SUV. The advisor told me to leave it till end of day which is not acceptable. I politely asked to talk to a m More

by OMAR.HADDADIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Claremont Toyota responded

It's a pleasure to see that our service team provided you with a smooth service appointment! Please do not hesitate to let us know if there is anything else we can do for you! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 31, 2022

I've been visiting this dealership for at least 15 years. Service advisors are knowledgeable and able to answer any questions. Will definitely continue to have my vehicle serviced here. More

by KARSAN35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Claremont Toyota responded

We're more than happy to hear that your experiences are always nothing short of stellar. We look forward to another 15 years! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 30, 2022

Very good service and I can recommend it to my friends and family both 5 stars More

by NELSONSANCHEZ792
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivica Zupic, Richard Lopez, Adrian Romero
Mar 31, 2022 -

Claremont Toyota responded

Thank you so much for taking the time to leave this 5-star review and we look forward to working together for many more years! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 30, 2022

Claremont has always provided excellent customer service for me since 2007. I would definitely purchase from them again. More

by JEANPOW123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Claremont Toyota responded

We truly appreciate your loyalty and we hope to work together for many more years to come! Thank you so much! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 30, 2022

I have taken my car in 3 times for the maintenance service, everyone is helpful and pleasant. The work is completed in a timely manner which I really appreciate as I try to bring in before I go to wor More

by BRAVOTMTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliud Casillas
Mar 31, 2022 -

Claremont Toyota responded

It's a pleasure to hear that our service team always gets you in and out as soon as possible! Hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 30, 2022

Very continence and close to my home, the customer service people very helpful with taking your appointments and the service it’s always great here! More

by AGUILART330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wilson
Mar 31, 2022 -

Claremont Toyota responded

We are so happy that our service team constantly provides you with the service that you deserve! Thank you for your awesome review and we hope to hear from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

...
152
...