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Claremont Toyota - Service Center

Claremont, CA

4.4
3,069 Reviews

3,069 Reviews of Claremont Toyota - Service Center

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April 06, 2022

had an amazing experience . .. great job and they have a wonderful customer service. thanks a lot ... More

by Erlando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osvoldo Godoy, Venedick Songco
Apr 07, 2022 -

Claremont Toyota responded

We couldn't be happier to see that our team went above and beyond to provide you with a quality experience. Hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 06, 2022

I was having issues and all it took was to talk to Zupe, Customer Relations Manager to get the job done. ZUPE IS A KEEPER! THANK YOU !!!! More

by MARGARETLOPEZ2908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zupe
Apr 07, 2022 -

Claremont Toyota responded

Zupe is an outstanding asset to us here and always makes sure our customers go home happy. We look forward to hearing from you again. Take care! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 06, 2022

Excellent service from representative tatin and manager zupe. Walk out from dealer satisfactied. Professional staff More

by CARLOSNASCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representative tarin. And account manager zupe
Apr 07, 2022 -

Claremont Toyota responded

We're more than happy to hear that your experience was nothing short of stellar with Zupe. We appreciate your business and we can't wait to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 05, 2022

great service and staff scott took care of me i will be returning soon thanks again More

by ALEX58532000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott
Apr 05, 2022 -

Claremont Toyota responded

We are happy to hear that you received nothing but the best here with Scott and we're happy that you went home happy! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 04, 2022

Quick, and friendly. I was glad to have my service quickly resolved. Thanks for the service More

by COLINCAROL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Claremont Toyota responded

It's a pleasure to hear that our service team provided you with a quick and easy visit! Can't wait to see you at your next visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 04, 2022

Went in for a routine oil change and it took well over 4 hours to get the car back. This is not usual as I take all my cars to Claremont Toyota but on a day when someone tells you that they are slow, you wo More

by kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Sanchez
Apr 05, 2022 -

Claremont Toyota responded

Kenny, We understand your time is valuable and we appreciate your patience. Basic services like an oil change shouldn't take this long, and we appreciate you bringing this to our attention. We'll be using this as a learning opportunity and making sure we're completing services in a more timely manner. We look forward to providing you with a more prompt experience at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 04, 2022

I love this Toyota dealership… everyone is super nice and friendly and goes above and beyond to help you. I bought my Toyota in 2007 and have been coming back here ever since for my car needs. The customer s More

by JAMINJULIE71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Liam as service advisor was very accommodating and helpful
Apr 05, 2022 -

Claremont Toyota responded

We are ecstatic to hear that our team always provides you with service that you're looking for! Thank you so much, and we look forward to doing business with you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 01, 2022

I appreciate the service that was provided to me. They took good care of me and my van. The people are very corteous and they made me feel at home. More

by AL.ENRIQUEZ88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service coordinator - sorry I forgot his name but he was great.
Apr 03, 2022 -

Claremont Toyota responded

It's so great that our service team took such good care of you and your van! Please never hesitate to let us know if we can help you with anything else. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 01, 2022

Did 70,000 mi check up and also fixed the front passenger side’s issue. Took two days, but it wasn’t fixed and had to go to you guys again the next morning. More

by HANEKA.GOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Claremont Toyota responded

We're disappointed about this inconvenience, as we take pride in providing quality and accurate service. We hope this issue was resolved at your second visit. If it wasn't, please contact us and we'd be happy to help. Thank you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 01, 2022

Scheduling my service with Olive quick and easy. The day of my actual appointment went smoothly. Service was completed by the time promised and price was exactly as quoted. More

by DOPELAVINTAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olive
Apr 03, 2022 -

Claremont Toyota responded

We are proud to hear that Olive got you in and back on the road as soon as possible! We hope to hear from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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