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Claremont Toyota - Service Center

Claremont, CA

4.4
3,069 Reviews
Call Service Center (909) 542-1828

3,069 Reviews of Claremont Toyota - Service Center

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April 14, 2022

Amazing service as usual! Quick and smooth! Great communication and extremely nice. Reliable as always! More

by ZTWHYTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candance Harrington
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Apr 19, 2022 -

Claremont Toyota responded

It's wonderful to hear that we got you in and out as soon as possible! Thank you for stopping by and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 14, 2022

Toyota is clean and has very friendly staff for me the only problem was a long wait for just maintenance. More

by EONTIVEROS62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2022 -

Claremont Toyota responded

We appreciate both your patience and your feedback. We always to be making sure we're providing prompt service and we'll be using this as a learning opportunity. We hope your vehicle's running like new and we look forward to providing you with a 5-star experience at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 14, 2022

Service was very fast and the workers were very professional took about a hour to do full tune up told me it’ll take 3 hours More

by STEVENPEREZ19988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Mostafa
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Apr 15, 2022 -

Claremont Toyota responded

We couldn't be happier to hear that we got you in and out as soon as possible! Hope to see you again shortly! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 14, 2022

I told them exactly what I wanted and they delivered. This is my first new vehicle and it was a good experience. I have to give Joey Munoz credit for going above and beyond to get my family set up in our More

by BOBKNOWSBASS
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Munoz
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Apr 15, 2022 -

Claremont Toyota responded

It's wonderful to hear that Joey worked hard to get you Ito your perfect ride! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 14, 2022

Claremont Toyota has a streamlined process that makes car service easy and enjoyable! Will definitely be coming back! More

by DAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Llamas
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Apr 15, 2022 -

Claremont Toyota responded

It's a team effort here every day, as we strive to provide our customers with the best experience possible. We appreciate your business and look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 13, 2022

Overall great service just had to wait a little longer than usual for service advisor to check in my vehicle for the appointment More

by ERVIN216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
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Apr 13, 2022 -

Claremont Toyota responded

Ervin, Thank you for your patience and your feedback. We'll be working hard to accommodate our valued customers in a more timely manner and we look forward to providing you with the 5-star service you deserve at your next visit. Hope all is well. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 13, 2022

1st time did not perform requested service and waited 1. 5 hrs. 2nd time I got a free oil change for the above, but waited 2hrs. Worst service ever and they thought they can make better with a $40. oil cha More

by CEFELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not remember the service staff
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Apr 13, 2022 -

Claremont Toyota responded

We understand your time is valuable, which is why we're disappointed that you've not received prompt or accurate service. We appreciate you sharing this and will be using this as a learning opportunity, as each and every customer should be receiving 5-star service at each visit. Should you like to discuss either experience here, please don't hesitate to contact us. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 13, 2022

That service its excellent and the personal it's very professional they answer all my questions More

by ALFONSOSANTOS19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2022 -

Claremont Toyota responded

We are so happy that you had a positive visit with us and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 13, 2022

Long wait time. Air pressure on tires were all mismatched I don’t think they were even checked More

by ABOVEUSONLYSKIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ozzy
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Apr 13, 2022 -

Claremont Toyota responded

Providing prompt and accurate service is vital, which is why this is disappointing to read. We'd to learn more about what transpired, so we can address this properly and make sure something like this doesn't happen again. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 13, 2022

Very accurate description of what they recommend and what needs to done right away. Good deals always to choose from More

by ENGR.HUMAIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Apr 14, 2022 -

Claremont Toyota responded

It gives us great pride to know that you received the service that you deserve. We look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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