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Claremont Toyota - Service Center

Claremont, CA

4.4
3,069 Reviews

3,069 Reviews of Claremont Toyota - Service Center

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April 19, 2022

Good service. Completed as promised. professional service advisor. Understand the needs of client. Will bring back again. More

by ABC3121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osvaldo Godoy
Apr 19, 2022 -

Claremont Toyota responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience! We can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 19, 2022

Great customer service. Could not have asked for a better experience. Will def recommend to Family and friends More

by JCARBAJAL03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olive Vedoy Phil tarin
Apr 19, 2022 -

Claremont Toyota responded

We thrive on positive feedback from all our guests and are so happy to hear you had a 5-star experience. Thank you for choosing us and we. hope to see you again shortly. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 19, 2022

NOT HAPPY AND DISAPPOINTED WITH THE SERVICE AND INFORMATION I RECEIVED WITH MY NEW 2021 COROLLA SE More

by JASSYSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisela Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Claremont Toyota responded

We're disappointed to see you're dissatisfied with your experience and would like to learn more about what transpired, so we can address this appropriately and get this resolved. Please contact us when you have an opportunity to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 19, 2022

Quick and easy service, I come to this Toyota every time I need any service done. The service people are nice, the front desk people are nice, and they always have refreshments while we wait. I would like t More

by MOLISHKARIVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Claremont Toyota responded

We are so proud of our team and their efforts to always provide you with the high-level service you deserve! Feel free to call or stop by if there is anything else we can do for you. Thank you! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 19, 2022

Service was fast and helpful. Danny really help us out and went the extra mile to help us More

by DJJJ1321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 20, 2022 -

Claremont Toyota responded

We want nothing but the best for our customers and we're so happy you had such a great experience with Danny! Thank you for taking the time to leave this review and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 19, 2022

Friendly. Clean, efficient but busy. Waited 15 minutes for appointment after coming in 5 minutes early. Waited 20 minutes before I was helped. More

by MATTHEWSMILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
Apr 19, 2022 -

Claremont Toyota responded

Thank you for stopping by, Matthew. Your feedback is appreciated and we'll be making sure we accommodate our customers in a more timely manner. We hope your vehicle's running like new and we look forward to seeing you here at your next service visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 19, 2022

The service representatives are very nice and professional. Very knowledgeable and helpful with questions about your car. More

by APPLEJAXX125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny llamas
Apr 20, 2022 -

Claremont Toyota responded

We are ecstatic to hear that you had an enjoyable experience here at Claremont Toyota. Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 18, 2022

Great service! Everyone was very helpful and kind. I would recommend my family to the location More

by ARACELYRIOS0823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
Apr 18, 2022 -

Claremont Toyota responded

It's a team effort here, as we strive to provide our customers with the best service possible. Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 18, 2022

Great customer service! I 100% trust them with my vehicle and am always kept abreast of what needs to be completed to ensure my vehicle runs safely and efficiently. More

by shyrlemae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Tarin
Apr 19, 2022 -

Claremont Toyota responded

It makes us so proud to hear that you always receive the 5-star service you deserve! Your business and time are much appreciated! We hope to see you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 17, 2022

Had a bad experience with the service department. Was told after three hours of waiting I would need to leave my car there to get a tire replaced. Came in the next morning to pick up my car, checked More

by JAMESNUGENT25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olive
Apr 18, 2022 -

Claremont Toyota responded

James, We understand your frustration and we must provide much better communication and not inconvenience our valued customers like this. We appreciate you bringing this to our attention and would like to learn more about what transpired, so we can address this appropriately and make sure something like this isn't repeated. Please contact us when you have a moment to discuss this further. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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