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Claremont Toyota - Service Center

Claremont, CA

4.4
3,066 Reviews
Call Service Center (909) 542-1828

3,066 Reviews of Claremont Toyota - Service Center

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January 10, 2025

Advisor Oscar was fast and courteous. I have scheduled for 7:15am and the service was ready 9am. I was so impressed. More

by CARLAMYAxxxxA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jan 10, 2025 -

Claremont Toyota responded

Thank you for sharing your wonderful rating, Carla! We're so proud of Oscar for providing you with a quick and easy service visit. We look forward to delivering 5-star service for years to come! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 10, 2025

Your customer service is friendly and kept me informed. In addition, the service was quick. More

by CONTACT26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember his name. Sorry
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Jan 13, 2025 -

Claremont Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed our friendly customer service and quick service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 09, 2025

Fast and easy service, they didn’t push upsells too hard which i appreciate. If they were too pushy i would have left More

by FOWLERMLEAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davy Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Vidales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Claremont Toyota responded

We’re thrilled to hear you had a great experience with our service. Our team strives to provide a hassle-free experience without the pressure. Your feedback inspires us to keep delivering top-notch service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 09, 2025

Random service advisor was given at the time of visit. Did not update the service status of my car that it needs to stay overnight and need to rent a car. Waited more than 4 hours waiting for nothing. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jan 10, 2025 -

Claremont Toyota responded

Randy, Your time is valuable and it must not be wasted like this. We should have done a much better job of communicating the status of your vehicle to you. We'd like to learn more about what transpired, so we can address this with our team and make sure this doesn't happen again. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 09, 2025

Very friendly and great place to take my truck to get service also very clean place More

by YVETTEDELATORRE87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Claremont Toyota responded

Yvette, thanks for the fantastic review! We're thrilled to hear you had a great experience with our team and appreciated the cleanliness of our facility. Your satisfaction means a lot to us, and we look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 08, 2025

Great job for accommodating us during our visit. Coffee was good as we. Left with my husband's dream car. God bless you all. More

by MARIADOLOM
Recommend Dealer
Yes
Employees Worked With
Davy Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Claremont Toyota responded

Thank you, Maria! We're thrilled to hear you enjoyed your visit and that we could help make your husband's dream a reality. Your kind words mean a lot to us. We look forward to welcoming you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 07, 2025

Wonderful customer service. Sales and service departments really care about my happiness. Imber (my sales person) even checked up on me and asked about my happiness with the car More

by BARBARA.LC72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Saad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Imber Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Villela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Claremont Toyota responded

Thanks for the fantastic feedback, Barbara! We’re thrilled to hear about your positive experience with our sales and service teams. Imber truly embodies our commitment to customer satisfaction. We look forward to assisting you again when it’s time for your next car! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 07, 2025

Pretty fast and quick. Easy to make an appointment. The service techs were informative. I prefer this service location versus where I bought my car from. More

by DANIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Claremont Toyota responded

Thank you, Dania! We’re thrilled to hear you had a quick and informative experience with our team. Your preference means a lot to us, and we're here to ensure you continue receiving top-notch service. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 07, 2025

excellent customer services and in time perfect , love the coffee and I do not like how the last person run my car went the give it to me More

by LAURAFAMILY96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Claremont Toyota responded

Thanks for the fantastic feedback, Laura! We're thrilled to hear you loved the coffee and our customer service. We appreciate your input on the car experience and will definitely look into it. Your satisfaction is important to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 07, 2025

excelent work! I got my service done very fast and I was in the waiting room I was offer snacks coffee water ans they have coloring books for kids so they dont get More

by D.HM023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Claremont Toyota responded

We're thrilled to hear you had a great experience and enjoyed the amenities we offer. Your feedback means a lot to us, and we look forward to providing excellent service again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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