Back

Claremont Toyota - Service Center

Claremont, CA

4.4
3,094 Reviews

3,094 Reviews of Claremont Toyota - Service Center

Sort by
March 13, 2025

Service agent Candace Harrington was extremely helpful in dealing with my service and the extended warranty contract. She’s very effective and efficient. More

by RICKWIGG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
Mar 14, 2025 -

Claremont Toyota responded

Thanks for your feedback, Rick! We're thrilled to hear that Candace provided you with such excellent service. We appreciate your support and are always here to help with any questions or needs you may have. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 13, 2025

Erik was fantastic and helped me out through everything. Made the process smooth and easy for me . Would recommend him to be the service advisor every time ! More

by Adrian Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Abney-Mayorga
Mar 14, 2025 -

Claremont Toyota responded

Thanks, Adrian! We're thrilled to hear about your positive experience with Erik. Our team strives to make every interaction seamless, and it's great to know he made a lasting impression. Your recommendation means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 13, 2025

The service advisor was excellent and explained the service and recommended service items without being pushy More

by RANDYRO6336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Mar 14, 2025 -

Claremont Toyota responded

Thanks for the fantastic feedback, Randy! We're thrilled to hear that our service advisor provided excellent guidance without any pressure. Your satisfaction is our top priority, and we look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 13, 2025

Was happy with this visit. The dealer salesman not at all Was inquiring about a Taundra, didn't in bother to answer my questions. So I went to a different dealer after my t More

by ALICIANED2829
Workmanship
Recommend Dealer
Yes
Employees Worked With
Don't know his name
Mar 14, 2025 -

Claremont Toyota responded

Alicia, We're disappointed you didn't receive the attention you deserved. Should you like to discuss this any further, please don't hesitate to contact us. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 09, 2025

I am very unhappy the right side is still making the noise even though you put new tires and brakes still making noise. You waste my money and 2 weekends spent at your dess as per ship. You need to tea More

by YVETTEM1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reeder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Claremont Toyota responded

Yvette, We're discouraged to see this issue has persisted and you've not been happy with the level of service you've received. At your earliest convenience, please contact us, as we'd like to get this issue/noise resolved once and for all and make sure you're satisfied. We look forward to speaking with you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 05, 2025

The service advisor and casher were good and professional with no problems. The only problem was that fact that they knew I had tire insurance and was within the years and milage, but still ended up charging More

by DAVIDCHAU83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 05, 2025 -

Claremont Toyota responded

David, It was not our intention to waste your time and we're happy we got this resolved and provided you with your refund. We're glad that besides that concern you had a quality service experience. We hope your Toyota is treating you well and we look forward to seeing you here at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 04, 2025

Friendly and try the best for customers . The price is reasonable . The service quality is good More

by COOKIE112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Claremont Toyota responded

We're thrilled to hear you had a great experience. Our team always strives to provide friendly service at reasonable prices. We appreciate your support and look forward to welcoming you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 04, 2025

I always go to Claremont now instead of Ontario because they provide cars if you need cars to get back-and-forth and they are always courteous and you have some snacks available and it just keeps the whole More

by CONTACT26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Claremont Toyota responded

We're thrilled to hear you enjoy your visits to Claremont Toyota. Our team takes pride in providing great service and a welcoming atmosphere. We appreciate your feedback and look forward to continuing to make your experience even better! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 02, 2025

What I don't like about service at the dealer is that I have no contact with the person who is working on my car. If I have any questions, they need to be relayed through a 3rd party. I had several questi More

by CALLIE1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yong Zhao
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Cordero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Villela
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Claremont Toyota responded

Callie, It's important that both our service process and communication are seamless and we're disappointed to see that has not been the case. We'd like the opportunity to speak with you about this further, as we're always looking to improve and make sure our guests are satisfied with both the service and communication they receive. Please contact us when you have a moment. We look forward to hearing from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 28, 2025

I am very pleased with the friendly & competent staff and service. I will continue using Claremont Toyota. More

by PEARLLADY1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Mayorga
Mar 03, 2025 -

Claremont Toyota responded

We’re thrilled to hear you had a great experience with our team. Your continued support means a lot to us, and we look forward to serving you again at Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

...
11
...