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Claremont Toyota - Service Center

Claremont, CA

4.4
2,973 Reviews
Call Service Center (909) 542-1828

2,973 Reviews of Claremont Toyota - Service Center

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December 10, 2024

They never fill the window bottle up it’s always empty and when I ask they say yes but when I get home it’s empty More

by GODSHOUSE1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Claremont Toyota responded

It's important we are providing accurate service each time and it's disappointing this is not the case. When you have a moment, please contact us, as we will make a note in your profile to double-check at your next visit that your washer fluid is topped off before we return your vehicle to you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 10, 2024

Every time I go my service advisor Oscar V is really helpful and nice . He really explains everything to me More

by VANESSA.ALBARRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar V
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Dec 11, 2024 -

Claremont Toyota responded

Thank you for your fantastic review, Vanessa! We're thrilled to hear that Oscar V has provided you with such helpful and friendly service. Our team is dedicated to ensuring you feel informed and valued during every visit. We appreciate your support and look forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 10, 2024

Buen servicio y atención al cliente persona muy amable y profesional estoy satisfecho con el servicio More

by BERNARDOAGUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Claremont Toyota responded

Gracias Bernardo por tus amables palabras! Estamos encantados de saber que tuvo una gran experiencia con nuestro equipo. Su satisfacción es nuestra prioridad y apreciamos su apoyo. Esperamos poder servirle nuevamente! Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

December 10, 2024

It would’ve been nice to have a car wash like I’ve had at other car dealerships when my car is serviced More

by BRANDONNSAUNDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Dec 11, 2024 -

Claremont Toyota responded

Brandon, As part of our efforts to conserve water and return vehicles to our guests in as timely a manner as possible, we do not wash vehicles after service. Should you like to discuss this policy or anything else further, please feel free to contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 09, 2024

Always the best service . Smooth transaction. Very Professional, kind, and helpful! I’m happy with everything. More

by CORDEROMARIA.16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Alkhafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Claremont Toyota responded

Thanks for the fantastic review, Maria! We're thrilled to hear you had a smooth experience with our team. Your kind words motivate us to keep delivering the best service possible. Looking forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 07, 2024

Very good service Superior and attentive to all the work they do thank you for your personal care More

by ERNIEGID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Dec 09, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a great experience with our team. Your appreciation for our service means a lot to us. We’re committed to providing personal care and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 07, 2024

Very professional and courteous. The atmosphere was very welcoming. Very friendly people who helped me More

by KAEE.CALIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davy Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Claremont Toyota responded

We're thrilled to hear you had such a positive experience. Our team strives to create a welcoming environment, and it's great to know you felt that. We appreciate your kind words and look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 04, 2024

Mala comunicación no me mantuvieron informado dejaron sucio donde cambian el aceite rebalsando el antifreeze y radiador no no no los recomiendo me hicieron esperar 4 horas con cita previa More

by RONBOABERAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No se sus nombres pero fue la cajera y la advisor
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Dec 05, 2024 -

Claremont Toyota responded

Su tiempo es valioso y no era nuestra intención desperdiciarlo. Debemos brindar un servicio y una comunicación mucho mejores aquí en nuestro departamento de servicio. Cuando tenga la oportunidad de hablar, comuníquese con nosotros, nos gustaría conocer más sobre su experiencia, para que podamos abordar esto adecuadamente y asegurarnos de brindar un mejor servicio a nuestros huéspedes. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

December 04, 2024

My maintenance was done, but was not given my car at the time it was done. I waited for a while and I did not receive a call or text to pick it up. Paperwork was already put away when I went to go ask. I on More

by JOMORALES13.6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk the name
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Dec 05, 2024 -

Claremont Toyota responded

Jo, Your time is valuable and you should not have been left waiting like this. We must do a much better job of communicating with our guests and we will be using your experience as a learning opportunity. Should you like to discuss this or any other issues you faced here, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 04, 2024

The service was great. The communication with the service advisor was easy. I will definitely back for future services. More

by ALYSSA_SOTO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Tarim
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Dec 05, 2024 -

Claremont Toyota responded

Alyssa, we’re thrilled to hear you had a great experience! Clear communication is key, and we’re glad our service advisor met your needs. We look forward to welcoming you back for your future services! Thank you for your support! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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