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Claremont Toyota - Service Center

Claremont, CA

4.4
2,813 Reviews

2,813 Reviews of Claremont Toyota - Service Center

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October 01, 2024

Scott Zalibra is always there to make sure we get the best service. We trust him 100% to take care of our car. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
Oct 02, 2024 -

Claremont Toyota responded

Thank you, Angela! We're thrilled to hear that Scott has consistently provided you with top-notch service. Your trust means a lot to us, and we’re here to ensure you continue to have the best experience possible. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 01, 2024

Great service will definitely go back for service and we are refer to family and friends More

by CHRISTINALPZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Claremont Toyota responded

Christina, thank you for the fantastic feedback! We're thrilled to hear you enjoyed our service and appreciate your referrals. We look forward to welcoming you, your family, and friends back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 01, 2024

Claremont Toyota is professional and friendly. I had an unusual issue with my car and although it took longer than normal to get repaired, I'm thankful for all the help, the communication and the More

by PRDELMAN
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Armas
Oct 02, 2024 -

Claremont Toyota responded

We're thrilled to hear about your positive experience with our service department! Your patience and understanding mean a lot to us. We're committed to providing quality care and communication, and it’s great to know we met your expectations. Thank you for choosing Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 01, 2024

Very good customer service. Excellent care. Friendly faces everywhere who works for Claremont Toyota. Service with a smile. More

by JOHNNIEGORDONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Claremont Toyota responded

Thanks, Johnnie! We're thrilled to hear you had such a positive experience with our team. Providing friendly, attentive service is our priority, and it's great to know it made an impact. We appreciate your support and look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 30, 2024

Christina that works in the service department was extremely rude, and not helpful at all. Told me it wasn't her problem that someone told me my part had came in when it didn't. I drove over an hour j More

by ALVARADO86K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina
Oct 01, 2024 -

Claremont Toyota responded

Your time is valuable and it should not be wasted like this and you should be receiving much better service. At your convenience, we'd like to learn more about this negative interaction you had with a member of our team and provide you with the 5-star service you deserved from the beginning. We look forward to hearing from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 30, 2024

Everyone was friendly from beginning to end of the car buying process. The sales manager is on his game. More

by DANNY_D86
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Talavera Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Claremont Toyota responded

Thanks for the awesome feedback, Danny! We're thrilled to hear you had a great experience with our team. Providing excellent service is our priority, and it's fantastic to know our sales manager made a positive impact. Enjoy your new car! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 30, 2024

I feel I can trust their recommendations for items to be repaired on my vehicle. They do good work. More

by EMYBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Claremont Toyota responded

We’re thrilled to hear you trust our recommendations and appreciate the quality of our work. Your satisfaction means a lot to us, and we look forward to continuing to serve you! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 28, 2024

I had a disappointing experience with this dealership. The customer service was subpar; staff were unhelpful and dismissive. I also found the financial deals to be misleading, and I ended up overpaying on More

by JIMMY_S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fabricio Escobal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Claremont Toyota responded

Jimmy, Transparency is a top priority to us here, which is why we're disappointed to read this. We'd like to speak with you further about your experience, as we value your opinion, satisfaction, and business. Please contact us when you have a moment. We're looking forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 28, 2024

I will come back to Claremont Toyota for Service you Doing very very good job im very happy More

by MICHAELBONAFEDE52
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Claremont Toyota responded

Michael, thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our service team. Your satisfaction is our priority, and we look forward to welcoming you back to Claremont Toyota soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 28, 2024

Excelente servicio y muy eficiente la persona que me atendió desde el principio llamado Luis muy agradable estoy agradecida More

by VERONICACALDERON1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Claremont Toyota responded

Gracias por los fantásticos comentarios, Verónica! Estamos encantados de saber que Luis le brindó un excelente servicio. Apreciamos su apoyo y esperamos poder servirle nuevamente pronto! Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

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