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Claremont Toyota - Service Center

Claremont, CA

4.4
3,090 Reviews
Call Service Center (909) 542-1828

3,090 Reviews of Claremont Toyota - Service Center

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May 14, 2025

Service was done efficiently. Was disappointed it took over 4 over to perform oil change with an appointment none the less. More

by TOMJJLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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May 16, 2025 -

Claremont Toyota responded

We're glad the service was efficient, but we apologize for the extended wait time despite having an appointment. We’re working on improving our scheduling to ensure a faster, more streamlined experience in the future. Should you like to speak about this any further, please do not hesitate to reach out to me. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 12, 2025

Candace Harrington continues to provide excellent service. She very helpful, informative and knowledgeable. I will continue to have my vehicle serviced here. More

by SCOUTLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Harrington
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May 13, 2025 -

Claremont Toyota responded

We're thrilled to hear about your positive experience with Candace. Our team is dedicated to providing top-notch service, and it’s great to know you’ll continue choosing us for your vehicle needs. We appreciate your support! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 10, 2025

Phil is an amazing service technician. He has good attention to detail and always recommends the appropriate service for my vehicle of over 500k miles. More

by LATENT_IMAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
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May 12, 2025 -

Claremont Toyota responded

We're thrilled to hear about your positive experience with Phil. His dedication and expertise truly make a difference. We appreciate your trust in us for your vehicle's care! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 10, 2025

Convenient location. Good customer service. Waiting area is nice. Discontinued ride. Inconvenient for customers. Waiting time is too long.Appointment scheduled on phones More

by RITASHAH1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macias
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May 12, 2025 -

Claremont Toyota responded

We're glad you enjoyed our location and customer service. We understand your concerns about the discontinued ride and wait times, and we’re actively working to improve these areas. We hope to see you back here again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 07, 2025

Alex was great. He addressed all the car issues and took care of business. It was expensive, but it was worthwhile. More

by LEAGUILAR36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 07, 2025 -

Claremont Toyota responded

Thank you for trusting us with your ride! It's great to hear Alex ensured all of your issues were taken care of. Don't hesitate to reach out if there's anything else we can assist with. Take care! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 07, 2025

My visit was a great experience. Will be returning. Thanks to olive for great customer service. More

by MANNYREYES91883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olive
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May 07, 2025 -

Claremont Toyota responded

Thank you, Manny! It's great to hear Olive ensured you left a satisfied customer. Visit us again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 07, 2025

Amanda in the Service Department was very helpful, answered all my questions, treated me as a valued customer and worked on solving all my concerns. Thank you, Amanda. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Rodriguez Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Claremont Toyota responded

Hi Ed, thank you for your feedback. We’re glad to hear Amanda was helpful and addressed all your concerns. She’ll be happy to know her efforts made a difference. We appreciate you taking the time to share this and look forward to working with you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 07, 2025

Love my service advisor Olivia. She makes you feel like part of the family. Service department takes good care of our cars. More

by MARKKIMCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pratt
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May 08, 2025 -

Claremont Toyota responded

We're thrilled to hear you had a great experience with Olivia and our service team. Making our customers feel like family is what we strive for. We appreciate your support and look forward to keeping your cars in top shape! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 07, 2025

Jaime Viveros was a very helpful. Great service! Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks More

by GGASHA
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Viveros
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May 08, 2025 -

Claremont Toyota responded

We're thrilled to hear Jaime provided you with great service. Your appreciation means a lot to us. Looking forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 07, 2025

Had an appointment at 2:15 and my Oil change took 3hrs complete. So Upsetting More

by AANDBSERNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Claremont Toyota responded

We’re sorry to hear about your long wait for the oil change. We strive for timely service and appreciate your feedback. We’ll address this with our team to improve our efficiency. Please contact us at your earliest convenience as we would like to make things right with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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