Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Claremont Toyota - Service Center

Claremont, CA

4.4
2,906 Reviews
Call Service Center (909) 542-1828

2,906 Reviews of Claremont Toyota - Service Center

Sort by
December 21, 2024

Kevin Alvarez made my first visit to the service department nothing less than exceptional! First class customer service! I love how he didn't try to sell me any unnecessary services. More

by SHIELDSKAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Alvarez
Report | Print
December 20, 2024

They did do my oil change but this is the second time I got serviced and they didn’t wash my car. And left oil on my car. More

by CHSLANEAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hany Gaied
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Claremont Toyota responded

We're disappointed to read about the oil left on your vehicle. This is something that cannot happen. We'd like to speak with you about this at your convenience, as well as discuss our car wash policy. Please contact us when you have an opportunity. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 20, 2024

Terrible customer service. We have had our vehicle serviced twice in the last year at Claremont Toyota. Both times the workers are snotty, rude, dismissive and unprofessional. More

by ANGKAYMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Reeder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Claremont Toyota responded

We take pride in providing quality service here and it's clear that's not what you've received. When you have a moment to speak, please contact us, as we'd like to learn more about where we've been falling short, as well as the issues you had with the body shop you were referred to. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 19, 2024

I wanted a specific vehicle and Ruby responded online right away. She found the car I was looking for and walked me through the process. Johnny Vargas helped me on site and even came in on his day off to More

by ITEECH2REED
Recommend Dealer
Yes
Employees Worked With
Wendy Villela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Claremont Toyota responded

We're thrilled to hear about your positive experience with Ruby and Johnny. Our team is dedicated to making the car-buying process smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 19, 2024

Thank you Olive Vedoy Pratt for professional and great service ! I give her 5 stars for customer satisfaction More

by KINHTRIEUTHANH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olive Vedoy Pratt
Report | Print
Dec 20, 2024 -

Claremont Toyota responded

We truly appreciate your fantastic feedback! We're thrilled to hear Olive provided you with excellent service. Your satisfaction is our priority, and your support means a lot to our team. Thank you for taking the time to share your experience! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 18, 2024

Very happy with Phil, What more can I say about Phil! . Happy Holidays & Happy New Year!!!! More

by JANHIRAKAWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Claremont Toyota responded

We’re thrilled to hear about your positive experience with Phil. Wishing you a wonderful holiday season and an amazing New Year ahead! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 18, 2024

The staff was really nice and welcoming. The sales person that helped me with my purchased was very knowledgeable of the vehicle model and was able to answer my questions. He made the purcha More

by ELIZABETH.AGUILAR2291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Claremont Toyota responded

Thanks for your fantastic review, Elizabeth! We're thrilled to hear that our staff made your experience welcoming and stress-free. Providing knowledgeable assistance is our priority, and we’re glad it made a difference for you. Enjoy your new vehicle! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 18, 2024

Christina Sanchez was great. She was fast and efficient, and my problem was solved quickly. More

by PEGRUTZIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Claremont Toyota responded

We're thrilled to hear that Christina provided you with fast and efficient service. Your satisfaction means a lot to us, and we’re here to help anytime you need. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 17, 2024

The team was professional and positive. The car was finished within the expected timeframe. The service was done well. More

by ANDANTESMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Report | Print
Dec 18, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a great experience with our team. We always strive for professionalism and timely service. Your feedback motivates us to keep up the good work! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 17, 2024

Overall, I’ve been very satisfied with this dealership for over 20 years of interaction! I have no specific complains. More

by KLIM42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

Claremont Toyota responded

We truly appreciate your loyalty and support over the years. It's wonderful to hear that you've had such positive experiences with us. We're committed to maintaining that high standard for all our customers! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

1
2
...
291