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Claremont Toyota - Service Center

Claremont, CA

4.4
2,978 Reviews

2,978 Reviews of Claremont Toyota - Service Center

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February 19, 2025

You guys damaged my wheel studs the week prior when I took it in for an oil service. Went back the following week because it started to make a noice again you guys said it was my wheel studs when no one More

by MARTINEZOSCAR1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Feb 19, 2025 -

Claremont Toyota responded

Oscar, It's important we take care of our guests' vehicles when they're in for service. We understand you've already spoken to our service team about this concern, but should you like to discuss this any further, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 19, 2025

Claremont Toyota provides the best and most expediate service I've experienced in automotive services. From my initial contact from a friendly employee who had to validate my appointment, to my auto ser More

by JHULLINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Providing exceptional service is our priority, and your feedback motivates us to keep up the great work. We look forward to seeing you again at Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 14, 2025

The recent work on the corolla was a challenge and tuned out very well. Everyone was committed to providing excellent service relate to the repair. I look formwork to future work. More

by PNPREGILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 18, 2025 -

Claremont Toyota responded

We’re thrilled to hear you had a positive experience with the Corolla repair! Our team is dedicated to delivering top-notch service, and your feedback truly motivates us. We look forward to assisting you with future projects! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 13, 2025

Service technician Oscar Vergara is an excellent employee. New service technician employee Zupe 2.0 is always doing a great job. I wish the customer service center waiting area had hot chocolate, More

by ANDRWII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Vergara
Feb 14, 2025 -

Claremont Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experiences with Oscar and Zupe 2.0. We appreciate your suggestion for hot chocolate in the waiting area and will definitely take it into consideration for our valued senior customers. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 11, 2025

Great customer service friendly people and timely service. Easy financing and good price for the work More

by MISMOCHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 13, 2025 -

Claremont Toyota responded

We're thrilled to hear you had such a positive experience with our team. We pride ourselves on friendly service and great value, so your feedback means a lot to us. Looking forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 11, 2025

The sales person was very helpful, his name is John Zhao, dedicated and Chinese-speaking. He tried to locate the car we were looking for and finally found it. More

by SIMONYE8787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davy Granados
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zhao
Feb 13, 2025 -

Claremont Toyota responded

We’re glad to hear that John provided you with excellent service and helped you find the car you wanted. Your feedback is greatly appreciated, and we hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 11, 2025

I had a great experience with this dealership! They were efficient, kind, and very helpful. Definitely plan to bring my vehicle back again More

by PRISCILLA.CRUPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Claremont Toyota responded

Priscilla, we’re thrilled to hear about your positive experience! Our team strives to provide efficient and friendly service, and it’s wonderful to know you felt supported. We look forward to welcoming you back for your next visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 07, 2025

Cuando lleguè me dejaron esperando mucho tiempo para coger el carro, pero lo entregaron pronto More

by FATIMA132000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis R Macias
Feb 10, 2025 -

Claremont Toyota responded

Gracias por tus comentarios, Fatima! Agradecemos su paciencia durante la espera y nos alegra saber que la entrega se realizó sin problemas. Su experiencia nos ayuda a mejorar aún más nuestro servicio. Esperamos poder servirle nuevamente! Saludos, Equipo de Atención al Cliente guestrelations@claremonttoyota.com 909-625-1500

February 07, 2025

This was my first time at the service department of Claremont Toyota with my new 2024 RAV4 Prime. The service went well, the car is running great, I would suggest faster turnaround once the vehicle has More

by TMWRIGHT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Claremont Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear your first experience with our service department went well. We appreciate your suggestion about turnaround times and will definitely take it into consideration to enhance our service. Enjoy your new RAV4 Prime! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 06, 2025

Clean and attentive. Need to be better with due time and delays. I was told it would take 1.5hrs total time was 4hrs till completion. More

by Menard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Feb 06, 2025 -

Claremont Toyota responded

We appreciate both your business and your feedback. We're disappointed that services took much longer than expected. We will be sure to address this with our team and make sure we're providing more accurate estimates, as well as completing services in a more timely manner. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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