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Claremont Toyota

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.5
4,738 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,739 reviews

May 09, 2024

I like the salesman's service. He is honest no marketing tricks. I felt relaxed to deal with him. More

by EFCEV.WALNUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Claremont Toyota responded

Hi EFCEV, thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with our salesman. Honesty and transparency are values we strive for in all aspects of our business. We appreciate your kind words and look forward to serving you again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

Staff is friendly and courteous. Service is excellent. I am a fairly new customer and Claremont Toyt. is the best in the area. I have tried other local Toyota dealers and I rate More

by Maynor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo - Service Advisor
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May 10, 2024 -

Claremont Toyota responded

Maynor, we are thrilled to hear about your positive experience at Claremont Toyota! Providing excellent service is our priority, and we are glad that you found our staff to be friendly and courteous. Thank you for choosing us - we look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

I receive excellent service every time I get my car serviced. Luis and the staff are professional and nice! More

by VERONICAWASHINGTON75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis M
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May 10, 2024 -

Claremont Toyota responded

Veronica, thank you for taking the time to share your positive experience with us! We are thrilled that Luis and our team provided you with excellent service. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

Tired of long waits for service. Will no longer be using your facility for service, as soon as contract expires. More

by KLKEMPTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Claremont Toyota responded

Your time is valuable and we're disappointed that services are taking longer than expected. When you have a moment to speak, we'd like to learn more about these long waits, as we value your opinion, satisfaction, and business. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

The recorded mileage for this visit is incorrect. I did not get a brake inspection. I had to call to see if the truck was ready after 4 hours (oil change). When I called Scott the next morning to More

by TSORVETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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May 10, 2024 -

Claremont Toyota responded

It's important we are providing accurate service and quality communication, which is why it's disappointing that you received neither. At your convenience, please contact us and we'll be happy to provide you with the correct mileage for your vehicle. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 08, 2024

Very efficient and if something does happen they take care of it and make it right More

by WITHNUS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Macias
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May 09, 2024 -

Claremont Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with us. Customer satisfaction is our top priority, and we are always here to ensure that any issues are promptly resolved. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 08, 2024

After oil change, the dealer did not reset the maintenance light, which was suck ! I wonder how much attention to details the technician has. Also, the service was completed an hour ago, but I di More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 09, 2024 -

Claremont Toyota responded

Tommy, It's disappointing we fell short of expectations. It's important that we are letting customers know when their vehicle is ready and it's important we are resetting all maintenance lights. We appreciate you bringing this to our attention and we will be addressing this with our team and making sure we're better serving you and all of our guests in the future. Should you like to discuss your recent visit any further, please don't hesitate to reach out. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 07, 2024

Celine was great. Jacob wasnt very honest. I have some unresolved issues with him. Dealership over all was good. More

by MARILYNCUEVAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Calderon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celine Mason
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May 07, 2024 -

Claremont Toyota responded

Marilyn, While happy to see that overall you had a quality experience, we're disappointed that there are some unresolved concerns with a member of our team. We'd like to learn more about this and see what we can do to assist. Please contact us at your convenience. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 07, 2024

they serviced my car with minimum hassle, the experience was quick and nice with no issues More

by SELENE.LI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure I remember
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May 08, 2024 -

Claremont Toyota responded

Hi Selene, thank you for sharing your positive experience with us! We're thrilled to hear that your car servicing was hassle-free and quick. Our team always aims to provide excellent service without any issues. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 07, 2024

Amazing service thank you guys all the support was good Pedro is a nice person, good seller. More

by Jaime Suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Claremont Toyota responded

Jaime, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team, especially with Pedro. We appreciate your support and hope to continue providing excellent service to you in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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