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Claremont Toyota

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.5
4,597 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,598 reviews

December 24, 2024

Great service! This was my first time using Claremont Toyota, I will be back for my next service! More

by JESSICAEBENCOMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
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Dec 26, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback, Jessica! We're thrilled to hear you had a great experience with us at Claremont Toyota. Looking forward to seeing you again for your next service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 23, 2024

This is my 3rd car I purchased at clairmont toyota and I always get good customer service More

by ALMAP336
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rojas Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Claremont Toyota responded

Thanks, Alma! We’re thrilled to hear you’ve had a great experience with us for your third car purchase. Our team is dedicated to providing excellent service, and your loyalty means a lot. We look forward to helping you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 23, 2024

Great service from start to finish. I'm impressed for the professionalism shown on the request for service. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
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Dec 26, 2024 -

Claremont Toyota responded

Thank you, Robert! We're thrilled to hear you had a great experience with our team. Your kind words about our professionalism mean a lot to us. We look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 21, 2024

Kevin Alvarez made my first visit to the service department nothing less than exceptional! First class customer service! I love how he didn't try to sell me any unnecessary services. More

by SHIELDSKAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Alvarez
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Dec 23, 2024 -

Claremont Toyota responded

Thanks for sharing your experience! We're thrilled to hear that Kevin provided exceptional service during your visit. Our team is dedicated to ensuring a positive experience without unnecessary upsells. We appreciate your feedback and look forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 20, 2024

They did do my oil change but this is the second time I got serviced and they didn’t wash my car. And left oil on my car. More

by CHSLANEAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hany Gaied
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Claremont Toyota responded

We're disappointed to read about the oil left on your vehicle. This is something that cannot happen. We'd like to speak with you about this at your convenience, as well as discuss our car wash policy. Please contact us when you have an opportunity. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 20, 2024

Terrible customer service. We have had our vehicle serviced twice in the last year at Claremont Toyota. Both times the workers are snotty, rude, dismissive and unprofessional. More

by ANGKAYMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Reeder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Claremont Toyota responded

We take pride in providing quality service here and it's clear that's not what you've received. When you have a moment to speak, please contact us, as we'd like to learn more about where we've been falling short, as well as the issues you had with the body shop you were referred to. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 19, 2024

I wanted a specific vehicle and Ruby responded online right away. She found the car I was looking for and walked me through the process. Johnny Vargas helped me on site and even came in on his day off to More

by ITEECH2REED
Recommend Dealer
Yes
Employees Worked With
Wendy Villela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Claremont Toyota responded

We're thrilled to hear about your positive experience with Ruby and Johnny. Our team is dedicated to making the car-buying process smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 19, 2024

Thank you Olive Vedoy Pratt for professional and great service ! I give her 5 stars for customer satisfaction More

by KINHTRIEUTHANH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olive Vedoy Pratt
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Dec 20, 2024 -

Claremont Toyota responded

We truly appreciate your fantastic feedback! We're thrilled to hear Olive provided you with excellent service. Your satisfaction is our priority, and your support means a lot to our team. Thank you for taking the time to share your experience! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 18, 2024

Very happy with Phil, What more can I say about Phil! . Happy Holidays & Happy New Year!!!! More

by JANHIRAKAWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Claremont Toyota responded

We’re thrilled to hear about your positive experience with Phil. Wishing you a wonderful holiday season and an amazing New Year ahead! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 18, 2024

The staff was really nice and welcoming. The sales person that helped me with my purchased was very knowledgeable of the vehicle model and was able to answer my questions. He made the purcha More

by ELIZABETH.AGUILAR2291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Claremont Toyota responded

Thanks for your fantastic review, Elizabeth! We're thrilled to hear that our staff made your experience welcoming and stress-free. Providing knowledgeable assistance is our priority, and we’re glad it made a difference for you. Enjoy your new vehicle! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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