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Claremont Toyota

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.5
4,184 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,184 reviews

January 11, 2023

Great service amazing people ! Took my car in for its 10K Maintenance and the service team did such a great job on taking care of my vehicle. They were also really fast and was fri More

by VINCEAYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in Service
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Jan 11, 2023 -

Claremont Toyota responded

It pleases us to see that you received the quick service that you were looking for! Please let us know if we can help you with anything else! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
January 11, 2023

I Drive long way and never meet the salesperson,she tell me she is going to be there and on the end I was help for somebody else, More

by MAURY_CR_USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janeth Mestas
Report | Print
Jan 11, 2023 -

Claremont Toyota responded

Maury, We're discouraged the salesperson you spoke with was unavailable when you arrived. Should you like to discuss your experience any further, please feel free to reach out. We're always here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
January 11, 2023

Service itself was good but despite having an appointment, the time spent waiting in car to drop off took a ridiculous amount of time yet again More

by VRICHARDSON.RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Jan 12, 2023 -

Claremont Toyota responded

While pleased to see the service on your vehicle was good, we're disappointed that you had to wait longer than you should have to drop your vehicle off. It's important that we are accommodating guests in a more timely manner and we'll be addressing this with our service team. Thank you for bringing this to our attention and we look forward to providing you with a 5-star experience at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
January 11, 2023

Professional everything the people the system. I'm happy to be customer of Claremont Toyota. More

by LATRINI1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ber
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Jan 13, 2023 -

Claremont Toyota responded

We're so proud of our team for delivering a 5-star visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
January 11, 2023

Does not give you floor mats when you get a brand new car and charge you a $7000 dealership markup. Floor mats might get here after a month and a half More

by ARIANASCHMID01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armando Cardona
Report | Print
Jan 12, 2023 -

Claremont Toyota responded

Ariana, We're discouraged to see you're dissatisfied with both the price of your vehicle and the lack of floor mats. Please contact us at your earliest convenience, as we'd like to see if we can get you these floor mats sooner than originally expected. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
January 11, 2023

Bruce and Garrett made the entire purchase process simple and easy. And we're loving our 1st Toyota Tacoma purchase... we'll be back, thanks to Bruce and Garrett!!! More

by DARE2BSCOTTP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett, Daniel Vera
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Jan 11, 2023 -

Claremont Toyota responded

We are so happy that Bruce and Garrett was able to take care of all of your needs and we're proud to have them on our team. Congrats on your new Tacoma! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
January 10, 2023

I take my Camry to Claremont Toyota where I know the service is reliable. I always get great service. My car has never been anywhere else for service. More

by Traci D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Garcia
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Jan 11, 2023 -

Claremont Toyota responded

Customer satisfaction is our top priority, and it pleases us to hear of your experience! We look forward to seeing you at your next service visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
January 10, 2023

The service is quick reliable and knowledgeable staff im in and out before I know it More

by BIGSNICKS
Recommend Dealer
Yes
Employees Worked With
David
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Jan 11, 2023 -

Claremont Toyota responded

It pleases us to see that you had a quick and easy visit! We look forward to working with you again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
January 10, 2023

A few service techs have no customer service skills and lack the knowledge to explain the services they are selling you. Lack in providing property documentation on services and warranty explanation. Going More

by ESTHERRH16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ozzie
Report | Print
Jan 11, 2023 -

Claremont Toyota responded

Providing quality service and transparency is very important which is why this is discouraging to read. We'd like to learn much more about where we've been falling short, as both your satisfaction and your business are extremely important to us. Please contact us when you have a moment to discuss this further. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
January 10, 2023

Great service, everyone was very friendly and helpful. Answered all my questions. Excellent experience overall. More

by KATIE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie
Report | Print
Jan 11, 2023 -

Claremont Toyota responded

It truly makes us happy to see that you had a seamless visit here with us! We look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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