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Claremont Toyota

Claremont, CA

4.5
4,346 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,346 reviews

August 15, 2023

Service adviser …Danny Llamas, not friendly, unethical, lied straight to my face my car would be ready in 10 min. Come to find out he never processed paperwork to get a simple oil change Wasted 3 hours o More

by 3DRODFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivica Zupic
Aug 15, 2023 -

Claremont Toyota responded

We are very discouraged to see that you were inconvenienced. We'd like to learn much more about what transpired, so we can address this appropriately with our service team and make sure something like this doesn't happen again. Please contact us at your earliest convenience. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 15, 2023

Great and fast service. The service technitian was very polite and respectfull. Thank you much. More

by YANETHCISNEROS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service techinitian
Aug 15, 2023 -

Claremont Toyota responded

Thank you, Yaneth! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 15, 2023

Love Claremont Toyota. The staff always greets you with a smile and ready to assist. They are polite and patient. My Toyota Camry has never been anywhere else for service More

by Traci D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Claremont Toyota responded

Thank you for being a valued member of the family, Traci! Customer satisfaction is so important to us, and we're thrilled to hear our team always takes excellent care of you and your Camry. We look forward to providing you with many more 5-star visits in the future. Take care! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 15, 2023

Expedient, professional service, I had pleasant and quick interactions with all members of staff I spoke to. I was also very pleasantly surprised at being given an Uber ride back to the service center at no More

by ALEXPLE461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
Aug 17, 2023 -

Claremont Toyota responded

Thank you for choosing us, Alex! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 14, 2023

Everytime, I have gotten an oil change. The amount of it has changed and I don’t know why! More

by SILVA032008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Aug 14, 2023 -

Claremont Toyota responded

We're disappointed there have been some pricing discrepancies. Transparency is extremely important to us here, which is why we'd like the opportunity to speak with you about this further. Please contact us at your convenience. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 14, 2023

Service was good, the person who helped was attentive and knowledgeable. The wait time was a bit much though. More

by LASOTOMEZA
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Claremont Toyota responded

We apologize for the long wait, Lasoto! We look forward to delivering a more prompt 5-star visit next time. Take care. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 14, 2023

The last couple of times my experience with Claremont Toyota has been great, no pressure sales tactic and customer service reps were informative and provided education. I liked the fact that when my tire More

by LIFE.IS.WEALTH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I dont remember
Aug 15, 2023 -

Claremont Toyota responded

Thank you for taking the time to share your rating! We're glad to hear that our team always provides you with outstanding service. Your satisfaction is our priority, and we look forward to continuing to exceed your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 14, 2023

I am really pleased with the service and the way they treated me I was really appreciate with Oscar Vergara for all the help. More

by ERICK26LOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
Aug 15, 2023 -

Claremont Toyota responded

Thank you, Erick! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 14, 2023

This locations was very Courteous, friendly and professional. I would highly recommend. Definitely my new place to come. More

by BENGUEVARAONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None.
Aug 15, 2023 -

Claremont Toyota responded

Thank you for sharing your positive car service experience with us! We're thrilled to hear that our team provided you with exceptional service. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 14, 2023

I wasn’t even going to write a review but I keep getting emails to do so. The experience was so awesome until I got my car from the valet who proceeded to turn on my 4 wheel drive and blast my radio while r More

by Anaximander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valets do not have name tags. Trust me I looked.
Aug 14, 2023 -

Claremont Toyota responded

This is extremely discouraging to read and not how we speak to our guests. At your earliest convenience, please contact us, as we'd like to learn much more about who you had this negative interaction with. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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