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Claremont Toyota

Claremont, CA

4.5
4,701 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner ...
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,701 reviews

March 22, 2025

Very good service and help all around . Really took time and help to find what I was looking for More

by MALDONADOANDREW259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Reigstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Claremont Toyota responded

Thanks for your fantastic feedback, Andrew! We’re thrilled to hear you had a great experience and that our team was able to assist you effectively. Your satisfaction means a lot to us, and we look forward to helping you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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March 21, 2025

They are very friendly and communicative with everyone who. Definitely recommend to anyone who needs help. More

by RAMIREZKAS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy Godoy
Mar 24, 2025 -

Claremont Toyota responded

We're thrilled to hear you had a positive experience with our team. Your recommendation means a lot to us, and we’re always here to help whenever you need assistance. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 21, 2025

Bert and Luis were great to work with. They helped me with a windshield replacement under warranty. More

by PAULCORTEZIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert, Luis
Mar 24, 2025 -

Claremont Toyota responded

Paul, we're thrilled to hear that Bert and Luis provided excellent service for your windshield replacement! We appreciate your kind words and are glad we could assist you. Thank you for taking the time to share your experience! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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March 21, 2025

Employees very courteous, informative and very helpful. Waiting time not very long time. The waiting area is vey ckean More

by ABIE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Claremont Toyota responded

Thanks for the great review, Abie! We're thrilled to hear that our team made your experience enjoyable and efficient. We take pride in maintaining a clean and welcoming environment. Looking forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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March 21, 2025

Llevé mi carro al servicio y no le hicieron nada ni cambio de aceite ni nada, entonces para quedan el servicio de los años gratis, si no le quieren cambiar el aceite More

by SAMGARCIA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yesenia
Mar 21, 2025 -

Claremont Toyota responded

Sam, Es importante que brindemos un servicio preciso, por eso nos gustaría saber por qué no se realizó ningún cambio en su vehículo. Contáctenos cuando tenga un momento para hablar. Esperamos tener noticias suyas. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

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March 21, 2025

I wanted something done a certain way and they treated us like we did not know what we were talking about and I don’t feel comfortable going back. More

by LAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Claremont Toyota responded

Laura, We're disappointed we did not listen to you. We want our guests to feel comfortable having their vehicles serviced here, which is why we'd like the opportunity to learn more about what exactly you wanted done. When you have a moment, please contact us. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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March 20, 2025

Very friendly and always willing to help out with any problems that I have on my truck More

by LARRY.YBARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Claremont Toyota responded

Thanks, Larry! We're thrilled to hear you had a positive experience with our team. Helping our customers is our top priority, and we’re glad we could assist you with your truck. Your support means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 19, 2025

Good, timely, cordial service. I am a customer since 2016. The new dealership improved the service and communications compared to the former one. I am a satisfied customer . More

by MGRELLERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am VERY SATISFIED with Oscar Vergara.
Mar 20, 2025 -

Claremont Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear that you're enjoying our improved service and communication. Your long-term support means a lot to us, and we're committed to keeping your experience top-notch. Here's to many more years together! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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March 18, 2025

The service was great up until it was time to pick up my car. After I paid for my service, I gave the Valet my receipt and waited and waited and waited for my car. After 15 minutes, I asked what was going o More

by PUSHME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Claremont Toyota responded

This is unacceptable. You shouldn't have to wait 15 minutes for your vehicle let alone for over an hour. At your earliest convenience, we'd like to learn more about what transpired, so we can look into this further and address this appropriately with our team. Please contact us when you have an opportunity to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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March 17, 2025

Took 2. 5 hrs for an Oil change with an appointment, way to long,need better management. More

by DIEGOFB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Mar 18, 2025 -

Claremont Toyota responded

Diego, Your time is valuable and we're disappointed to see an oil change took this long with an appointment. We appreciate your feedback and will be working to improve our processes, so we can get you and all of our guests in and out in a more timely manner. We hope your Toyota is treating you well and we look forward to providing you with more prompt service at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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