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Claremont Toyota

Claremont, CA

4.5
4,738 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,738 reviews

December 20, 2021

Everyone was extremely Courteous, professional and helpful. Make you feel very welcome. Most Definitely recommend More

by Beeperez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 20, 2021

A place with cars. Take car to fix. Buy car. Wait for a long time to fix car. And got dark till car come back into my possession. It was a real doozy. More

by RAULAGONZALEZ86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2021

My service Rep, Phil Tarin, is an excellent employee of Toyota. I trust him 100% with my Prius. He lets me know exactly what my vehicle needs and what the estimated cost will be. I appreciate his help an More

by Rita2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 20, 2021

The service is great and convenient, and the service rep is really good at giving updates. The only problem for me the the constant emails and text if I didn’t come and rate them on the website. Sorry, bu More

by TONY.KAN
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 17, 2021

They are super helpful to get me a brand new Prius Prime, I am not satisfied about the markup but other than that it is all good More

by JZ17733
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 17, 2021

Good Afternoon, I normally would say Claremont Toyota goes above and beyond for customer service. Unfortunately, this is not the case yesterday. I went in for an oil change and while there I asked Ozzy ( More

by ISAIASGONZALEZ2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Osvaldo Garcia
December 17, 2021

Great service even without an appointment they helped me. They didn't have my part in stock but was able to get by next day. More

by GFOWLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osvoldo Godoy
Dec 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 17, 2021

I have always received good service in this dealership. We have bought several vehicles here as well snd have been pleased with the streamlined process. Thank you Maria Romero More

by ROMEROT1
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 17, 2021

The customer service is amazing the staff t is very helpful and attentive . It’s wasn’t exhausting getting maintenance done on my car . More

by CHAVEZGYOURM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osvoldo Godoy
Dec 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 17, 2021

The staff was friendly and very helpful. Quick service and my vehicle was delivered on time. More

by 417JEDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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