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Claremont Toyota

Claremont, CA

4.5
4,629 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,629 reviews

January 29, 2025

Great customer service. Great prices Ask for Michael Lopez if you are looking for a service advisor. More

by Keluarga Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
Jan 30, 2025 -

Claremont Toyota responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our customer service and pricing. Michael Lopez will be delighted to know you mentioned him. We appreciate your support and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 28, 2025

I felt misled and taken advantage by the service advisor. The service advisor did NOT review the concerns about my vehicle. It says he did but he did NOT. I was also asked to sign paperwork electronically More

by TAMMIAUSTIN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo a Ruiz Esquivel
Jan 29, 2025 -

Claremont Toyota responded

Tammi, Transparency is very important to us here, which is why this is discouraging to read. When you have an opportunity to speak, please contact us directly, as we'd like to learn much more about what transpired. We look forward to hearing from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 24, 2025

A terrible experience. I regret buying the car. Nothing they said was correct. I will never buy from here again. More

by SMORIHARA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Zepeda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Vidales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Villanueva
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Claremont Toyota responded

We never want anyone to regret their purchase here, which is why we'd like the opportunity to learn much more about your experience and where we fell short. Please contact us at your earliest convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Jan 27, 2025 -

SMORIHARA responded

I willl i regret this purchase.

January 24, 2025

Get everything in writing before leaving with a deposit. Once deposit was made all promises made was out the door! And came out with a damaged car at the end of the night after ‘detailing’??!!! It’s not my More

by BusyMomNoBS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wendy Villela
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reigstad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Claremont Toyota responded

We don't want anybody to be dissatisfied with their car-buying experience here. Please contact us at your earliest convenience, as we'd like to learn more about these concerns and do our best to address them. We look forward to speaking with you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 24, 2025

I had the break flui, pads and rotar replaced and my breaks still squeak. Took the car in for service and mentioned it and was told that they would sand the rotar but it’s still making noise. Called and More

by MALYN118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see name
Jan 27, 2025 -

Claremont Toyota responded

We're disappointed to see this noise persists and you're having issues reaching someone about this concern. Please contact us at your earliest convenience and we will be happy to assist you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 24, 2025

I took my car for an oil change. Tire pressure was fine. After picking up my car my tire pressure light went on. Turns out the dealer set my tires to 40psi instead of 35 psi as it sh More

by KRISTINA0_6
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil and Mike
Jan 27, 2025 -

Claremont Toyota responded

Kristina, We're disappointed to see you're dissatisfied. We'd like to learn more about this and look into our team's findings about your tires and your sensors. Please contact us when you have a moment to speak. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 23, 2025

Even with an appointment, it just takes too long, especially at the end of the service. My car sat in the completed area for 30 minutes and I record no notification. The receptionist that my car was More

by BILLY Z
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reeder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Claremont Toyota responded

Billy, We appreciate both your patience and your feedback. There are definitely improvements that can be made to this process, so we can ensure we're getting vehicles back to customers sooner once their services are completed. When you have an opportunity to discuss this further, please contact us as your feedback will allow us to improve. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 23, 2025

Took my car right away, clean facility pretty quick service with free lyft service back home. More

by YME25.YE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Fraire
Jan 24, 2025 -

Claremont Toyota responded

Thanks for the fantastic review! We're thrilled you had a great experience with our quick service and clean facility. It’s our goal to make everything as convenient as possible. Safe travels! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 23, 2025

great delaer with great customer service . been shopping from here for years and referred all my friends and family here as well More

by NISARSAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Claremont Toyota responded

Thank you for your wonderful review! We're thrilled to hear you've had great experiences with us over the years. Your referrals mean the world to us, and we look forward to continuing to provide you and your loved ones with excellent service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 23, 2025

Claremont Toyota really took care of us ! Our sale guy Niser was kind and patient. Made us feel very comfortable with our purchase . Financial guy was awesome aswell ! More

by CYNTHIACENTENO60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nisar Sael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Claremont Toyota responded

Cynthia, thank you for your fantastic review! We're thrilled to hear that Niser and our finance team provided such a positive experience. Your comfort and satisfaction are our top priorities. We appreciate your business and hope you enjoy your new vehicle! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500