Claremont Toyota

I had taken my RAV4 for an oil change since the sticker they provided said it was due, the vehicle also advised maintenance needed when I arrived they said no oil change was needed yet but it still needed they provided said it was due, the vehicle also advised maintenance needed when I arrived they said no oil change was needed yet but it still needed the maintenance, left my vehicle and got a call that it was ready but they suggested for my air filter to be changed which I approved. I asked the gentleman to please check my windshield wipers he said they were checked and good. Two days later those windshield wipers they said were good were falling apart, made me a little mad since I had asked for that to be checked! I wonder what else didn’t they inspect properly. These services are not cheap, they should be taken seriously. More

I believe his name is Eric he works in the back with the cars. He was very professional! I had some concerns about my car and he went out of his way to show me everything will be ok! Very professional!! cars. He was very professional! I had some concerns about my car and he went out of his way to show me everything will be ok! Very professional!! Luis is an amazing advisor!!! He helped me from the beginning till end with the issue I’ve had with my car! He is a very professional and compassionate man!! These two people are amazing workers!!!! They deserve a raise lol More

Totally satisfied! People posited, eating period reasonable! Place clean. Very good management! Will totally purchase any of my future Toyota vehicles if I ever need an People posited, eating period reasonable! Place clean. Very good management! Will totally purchase any of my future Toyota vehicles if I ever need any More

Came in for simple oil change, No tire rotation, no major work. I have a temperature liquid gage and my oil was reading cold. Once I checked my Oil stick was out n cap was on screwed in all the way. If it wa work. I have a temperature liquid gage and my oil was reading cold. Once I checked my Oil stick was out n cap was on screwed in all the way. If it wasn’t for the gage I wouldn’t have notice and cause damage to my vehicle. More

Always prompt, courteous and trustworthy. Steve Saad is a great manager. I highly recommend this dealership. Steve Saad is a great manager. I highly recommend this dealership. More

Claremont Toyota is always in its best performance! Every time I went for my car service I am always completely satisfied. Every one polite, friendly, service time very good. Every time I went for my car service I am always completely satisfied. Every one polite, friendly, service time very good. More

Service Advisor (Ozzy) was excellent! Wait time for car delivery after service and paying was awful. I waited for 20 minutes to get my car. Additionally, your Customer Service dept lea Wait time for car delivery after service and paying was awful. I waited for 20 minutes to get my car. Additionally, your Customer Service dept leaves a lot to be desired. I called several times to discuss the aforementioned issue with delivery and no one answered. I finally left two voice mails and no one has returned my calls. I finally talked to Mike Marquez about the issue and he has been very understanding. More

The service was excellent. I was very pleased with their work on my vehicle. Will come back for service again. I was very pleased with their work on my vehicle. Will come back for service again. More

I have been taking my 2022 Camry here for the routine maintenance with 5k oil changes (paid) and every 10K on their Toyota Care for up to 2 years or 25k miles. With that said, I have trust issues with d maintenance with 5k oil changes (paid) and every 10K on their Toyota Care for up to 2 years or 25k miles. With that said, I have trust issues with dealership service centers and even independent auto repair shops so after each oil change I have to check the oil dipstick to make sure the oil is fresh and it is. For the most part, from what I see the dealership mechanics do change your oil, as far as their Toyota Care inspection which includes your tires rotated every 10k, I really can't confirm if they do rotate the tires as I do not see any hand prints on my wheels nor been asked where's the lug key is located (and I've also noticed that two tires (right front and right rear) than the left front and left rear (according to America's tire when I had the tire pressure checked last month). Then there's the dealer installed alarm issue where it was set too sensitive as the alarm goes off with every slightest bump or even with fireworks around and the service center never acknowledged it nor the service advisor didn't acknowledge it and this was my last visit back in July-ish of this year. What I found unprofessional was the last 2 visits, all I had was text messages stating my car was done without the service advisor even coming to me to answer any questions. So... with that said, knowing that my car will soon be out of its warranty, there is a good chance I won't be coming back to Claremont Toyota for any future services but we will see. To those who read this, everyone's experience is different. All I can say is give them a shot and go from there. I gave the dealership service the benefit of the doubt. I got some benefits with some doubt. More

They had the 4Runner I was looking for, Used, But it fit what I wanted. Pleasant experience overall, quick enough transaction, friendly people. what I wanted. Pleasant experience overall, quick enough transaction, friendly people. More