Claremont Toyota

Had an appointment at 2:15 and my Oil change took 3hrs complete. So Upsetting complete. So Upsetting More

On the positive, it was easy to make an online service appointment, the facility is clean and the staff is friendly. There is a good sized waiting room with ample seating, they have drinks available and appointment, the facility is clean and the staff is friendly. There is a good sized waiting room with ample seating, they have drinks available and they service the car well. Where they need to improve is how they manage their appointments . I had a 9:45 am appointment (got there 10 minutes prior) for an oil change. I was told a 2-2 1/2 hour wait. I went back to the service desk at the 3 1/2 hour mark to make sure they hadn't forgotten about me. I didn't leave until 2:15 pm. Taking 4 and 1/2 hours for an oil change is a long time. Really, if there are walk ins or people who come early or late to their appointment time, they should be worked in as time allows. But for people who actually have an appointment and are on time they should be serviced relatively close to the scheduled time. Otherwise, what's the point of even having an appointment time? You may as well make it all walk in. More

Sales people are the worst here at this dealership! So sad I’ve bitten 3 cars from here and can’t believe how things change. All these kids working in sales that have no enthusiasm or excitement to mak So sad I’ve bitten 3 cars from here and can’t believe how things change. All these kids working in sales that have no enthusiasm or excitement to make a sell. More

I am very pleased with this dealership of Clarmont Toyota. I am their top priority when I am there to service my car. Toyota. I am their top priority when I am there to service my car. More

Always courteous and quick to answer questions. As a handicapped person, difficult to reach vehicle at pick up place As a handicapped person, difficult to reach vehicle at pick up place More

My car was not working well. It shook when breaking downhill, it was burning oil and a couple of finishes were old and trying to loosen. After one day in the shop, it drives be It shook when breaking downhill, it was burning oil and a couple of finishes were old and trying to loosen. After one day in the shop, it drives better than ever. Thank you! More

Excellent experience. Salesperson John Will was outstanding. He was very professional and attentive, definitely the best vehicle purchasing experience I’ve ever had. Man Salesperson John Will was outstanding. He was very professional and attentive, definitely the best vehicle purchasing experience I’ve ever had. Manager was great and I told them what I was looking for and they accommodated me. More

I highly recommend this dealership. They have treated our family with respect. I ‘m glad to do business with them so far . They have treated our family with respect. I ‘m glad to do business with them so far . More

I have been visiting this dealership for the past 2 years and have always had a great experience with all the advisors I worked with. and have always had a great experience with all the advisors I worked with. More

The experience at Claremont Toyota was outstanding. The sales person and manager were friendly, professional and were receptive to what I needed with the vehicle I was interested in. They exceeded m The sales person and manager were friendly, professional and were receptive to what I needed with the vehicle I was interested in. They exceeded my expectations and it was actually the best experience I have had and I have purchased many vehicles over the years. I would recommend Claremont Toyota to family and friends and will absolutely purchase additional vehicles from them in the future. More