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Claremont Toyota

Claremont, CA

4.5
4,737 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,737 reviews

July 03, 2022

Efficient, thorough, and without undue pressure. Friendly and informative staff. Nice facilities. Good experience overall. Thanks! More

by KSUSILO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Saul murillo
Jul 04, 2022 -

Claremont Toyota responded

It's wonderful to hear that you were impressed with our service and facility! Thanks for this quality review and we hope to see you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 03, 2022

I was very dissatisfied with my advisor, his lack of care, and my experience all together. More

by NAIMASCHLICHTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure of his name
Jul 05, 2022 -

Claremont Toyota responded

We're very discouraged to see you were dissatisfied with your experience and would like the opportunity to learn more about where we fell short, as your feedback helps us improve as a dealership. Please contact us when you have a moment to discuss your experience further. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 03, 2022

Salesmen need customer service training. 3 salesmen were so busy talking with each other they didn't even talk to me. I rated Bruce because I dealt with him in the past and really liked him More

by JERRI.UNISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Claremont Toyota responded

Jerri, While pleased to see you received 5-star service from Bruce, we're disappointed the same can't be said about your experience with other members of our team. Should you like to discuss your experience with our sales team, please don't hesitate to contact us. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 02, 2022

Pedro was awesome at helping me get a new car! Definitely recommend if you plan on purchasing a car. More

by ALEXISMORA0421
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rangel, Venedick Songco, Daniel Vera
Jul 04, 2022 -

Claremont Toyota responded

Pedro is a superstar and it's no surprise that he was able to get you into your perfect ride. Thank you for choosing us and we hope to see you soon! Take care. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 02, 2022

Great customer service. The staff was friendly and helpful. I didn’t have to wait long. More

by HOPE.PRAY.OIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Arturo Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2022 -

Claremont Toyota responded

It's a pleasure to hear that we got you in and out as soon as possible! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 01, 2022

Very friendly staff, knowledgeable and helpful! Our sales Rep was Stephanie and she was Awesome! Definitely recommend It More

by KLAU0821
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Jul 04, 2022 -

Claremont Toyota responded

We are ecstatic to hear that Stephanie worked hard to make sure you left a satisfied customer! We appreciate your positive review and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 01, 2022

I have been a very long time customer. Services and 2 brand new cars off their lot! I typically refer, family and friends, however, after the service that was provided to me on 6/1/22, I’d More

by ASIASAL79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin, Tony
Jul 05, 2022 -

Claremont Toyota responded

Providing accurate service is vital and it's discouraging that's not what you received. We appreciate you sharing this and we'll be addressing this with our service team and making sure something like this doesn't happen again. Should you like to discuss your experience in any greater detail, please feel free to reach out. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 30, 2022

Very friendly helpful kind very professional understanding humble talk you through the steps of your car More

by DAISYGARCIA802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Arturo Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivica Zupic, Richard Lopez, Adrian Romero
Jul 01, 2022 -

Claremont Toyota responded

We are so happy to hear that you had an enjoyable visit! Thank you for your positive feedback and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 30, 2022

Very positive experience for my first car purchase. They made me very comfortable and made sure I was happy when I left the lot More

by CHEYROSEPLANTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Crenshaw
Jul 01, 2022 -

Claremont Toyota responded

It's so nice to hear that our team made sure you had a smooth car-buying experience! If we can help you out with anything else, please let us know. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 30, 2022

Turbo Was Awesome! Very Knowledgable and Helpful! Will highly recommended him to all my friends and family! More

by JAVIER11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Estrada, Adrian Romero
Jul 01, 2022 -

Claremont Toyota responded

We want nothing but the best for our customers and we're so happy you had such a positive experience with us! We look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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