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Claremont Toyota

Claremont, CA

4.5
4,737 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,737 reviews

July 18, 2022

My overall experience from the time I called to inquire , from the moment I stepped foot on the lot was great. Very welcoming! I had a vision of my purchase, and the team at Claremont Toyota brought that vis More

by DARRINL.MOORE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Claremont Toyota responded

It's wonderful to hear that our team made sure you had a memorable car-buying experience! You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 16, 2022

Worst sales experience sale team was lacking. Salesman must have been new. The financial department was great very helpful and informative. I will never buy a car at this Toyota location. I’ll dr More

by SALINDALEANOS7131
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot the salesman’s name he is not on this list , Daniel Vera
Jul 18, 2022 -

Claremont Toyota responded

While pleased to see you received quality service from our finance team, we're discouraged the same can't be said about our sales team. You should be receiving 5-star service from every department here, which is why we'd like to learn more about what transpired. Please contact us when you have a moment to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 16, 2022

Automated answering was not great but people were very good at doing their jobs. All were friendly and professional More

by DG9857
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ishmil, Alexander Rosa
Jul 18, 2022 -

Claremont Toyota responded

We're happy to see that overall you had a quality experience. We want to make sure that we're always providing quality communication, so please don't hesitate to reach out should you like to discuss any issues you faced trying to reach us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 15, 2022

the representative was awesome but i didnt like the fact that my credit was run 5 times even when I was really concerned and i mentioned it the first time i was there! More

by FAITH.OPE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Chavez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hany Gaied
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Barreto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Bernal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Bonilla, Ryan Crenshaw, Luis Estrada, David Garcia, Eduardo Cardenas
Jul 15, 2022 -

Claremont Toyota responded

Faith, While pleased to see you received quality service, we're disappointed to see your credit was run this many times. We understand the importance of having a good credit score, which is why we'd like the opportunity to speak with you about this further. Please contact us at your convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 15, 2022

Very helpful staff. they were easy to work with. They made the purchasing experience easy. More

by JNAVAS0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hany Gaied
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Arturo Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Claremont Toyota responded

We are so happy that you had a memorable experience! Can't wait to see you again! Thank you so much! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 14, 2022

The purchasing experience was good. The negative is that the vehicle that I purchased only had one key. I definitely think that they should have disclose that during the purchase. More

by BARRETTHALCROMB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez, Daniel Vera
Jul 15, 2022 -

Claremont Toyota responded

Barrett, Congrats on your vehicle and welcome to our Claremont Toyota Family. Transparency is very important to us here and we appreciate your feedback regarding the key. We will make sure when a customer is purchasing a pre-owned vehicle, we inform them how many keys come with the vehicle. Thanks for sharing this and please don't hesitate to reach out should you have any questions or concerns about anything else. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 13, 2022

Excelente servicio me atendió de maravilla el vendedor y el que me iso el papeleo More

by JREYES589
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Martinez
Jul 13, 2022 -

Claremont Toyota responded

Estamos muy contentos de que haya tenido una experiencia de compra de automóviles de calidad. ¡Bienvenido a nuestra familia Claremont Toyota! Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

July 13, 2022

Large dealer with a wide selection of cars. Genuine people who want to meet your needs. Easy to deal with. More

by DROSSIE24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacinto, Jay. , Mo Mostafa, Alexander Rosa
Jul 13, 2022 -

Claremont Toyota responded

It's wonderful to hear that you were impressed with our car selection and service! We hope to hear from you again! Take care. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 12, 2022

Excellent service. The personal attention and the friendly and polite explanations helped me to choose the right service for my car. everybody was very helpful More

by ALALC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Gonzales
Jul 13, 2022 -

Claremont Toyota responded

We are ecstatic to hear that you received the service that you were looking for! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 12, 2022

This dealership sucks. My car was there for months and they could not even wash it. Very disappointing. More

by ACEWONNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Fairman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marisela Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivica Zupic, Richard Lopez
Jul 13, 2022 -

Claremont Toyota responded

We understand your frustration. When a vehicle is here this long, it's common courtesy to wash it and we're disappointed that didn't happen. We have addressed this with our service team and should you like to discuss this or any other issues you've faced, please contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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